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- Updated Terms of Service
- </h2>
- <p>
- We’ve recently updated our: (1) <a href="/terms/" target="_blank">Terms of Service</a>, (2) <a href="/terms/payments_terms" target="_blank">Payments Terms of Service</a>, and (3) <a href="/terms/privacy_policy" target="_blank">Privacy Policy</a> (collectively, “<strong>Terms</strong>”). If you signed up for an account prior to April 16, 2018, we’ll ask you to agree to the new Terms of Service and Payments Terms of Service when you use Airbnb on or after June 27, 2018; until June 27, 2018 the prior <a href="/terms#old" target="_blank">Terms of Service</a> and <a href="/terms/payments_terms#old" target="_blank">Payments Terms of Service</a> will continue to apply to you. The updated Privacy Policy will automatically come into effect for all existing users on May 25, 2018. Your continued use of the Airbnb Platform from that day on will be subject to the new Privacy Policy. Please read these Terms carefully. If you signed up for an account on or after April 16, 2018, the updated Terms apply to you. <a href="/home/terms-of-service-event" target="_blank">Learn more about what’s changing</a>
- </p>
- <hr />
- <h1>Airbnb Privacy Policy </h1>
- <p>Last Updated: April 16, 2018 </p>
- <p>Thank you for using Airbnb! </p>
- <p>This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of the Airbnb Platform and the Payment Services. </p>
- <p>If you see an undefined term in this Privacy Policy (such as “Listing” or “Airbnb Platform”), it has the same definition as in our <a href="/terms">Terms of Service</a>. </p>
- <p>When this policy mentions “Airbnb,” “we,” “us,” or “our,” it refers to the Airbnb company that is responsible for your information under this Privacy Policy (the “<strong>Data Controller</strong>”). </p>
- <ul>
- <li>If your Country of Residence is the United States, the Data Controller is Airbnb, Inc. </li>
- <li>If your Country of Residence is outside of the United States, the People’s Republic of China which for purposes of this Privacy Policy does not include Hong Kong, Macau and Taiwan (“<strong>China</strong>”) and Japan, the Data Controller is Airbnb Ireland UC (“<strong>Airbnb Ireland</strong>”). </li>
- <li>If your Country of Residence is China, the Data Controller is Airbnb Internet (Beijing) Co., Ltd. (“<strong>Airbnb China</strong>”), except where you book a Host Service located outside of China or create a Listing located outside of China, in which case the Data Controller is Airbnb Ireland for that transaction. </li>
- <li>If your Country of Residence is Japan, the Data Controller is Airbnb Global Services Limited (“<strong>Airbnb GSL</strong>”), except where you book a Host Service located outside of Japan or create a Listing located outside of Japan, in which case the Data Controller is Airbnb Ireland for that transaction. Additionally, if you reside in Japan, Airbnb Ireland will be the Data Controller for all bookings confirmed prior to June 13, 2018 at 3PM UTC. </li>
- </ul>
- <p>This Privacy Policy also applies to the Payment Services provided to you by Airbnb Payments pursuant to the <a href="/terms/payments_terms">Payments Terms of Service</a> (“<strong>Payments Terms</strong>”). When using the Payment Services, you will be also providing your information, including personal information, to one or more Airbnb Payments entities, which will also be the Data Controller (the "<strong>Payments Data Controller</strong>") of your information related to the Payment Services, generally depending on your Country of Residence.</p>
- <ul>
- <li>If your Country of Residence is the United States, the Payments Data Controller is Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.).</li>
- <li>If your Country of Residence is China the Payments Data Controller is Airbnb China, except where you book a Host Service located outside of China or create a Listing located outside of China, or book a Host Service in China with a Host who is not a resident of China, in which case the Payments Data Controller is Airbnb Payments UK. </li>
- <li>If your Country of Residence is India, the Payments Data Controller is Airbnb Payments India Pvt. Ltd., except where you book a Host Service outside of India or accept a booking from a Guest outside of India, in which case the Payments Data Controller is Airbnb Payments UK Ltd. </li>
- <li>If your Country of Residence is outside of the United States, China, and India, the Payments Data Controller is Airbnb Payments UK Ltd.</li>
- </ul>
- <p>If you change your Country of Residence, the Data Controller and/or Payments Data Controller will be determined by your new Country of Residence as specified above, from the date on which your Country of Residence changes. To this end the Data Controller and/or Payment Data Controller that originally collected your personal information will need to transfer such personal information to the new applicable Data Controller and/or Payments Data Controller due to the fact that such transfer is necessary for the performance of the contractual relationship with you.</p>
- <p>Please see Section 10 for contact details of the Data Controllers and Payment Data Controllers listed above.</p>
- <h4><a name="sec0"></a>1. INFORMATION WE COLLECT</h4>
- <p>There are three general categories of information we collect.</p>
- <h5>1.1 Information You Give to Us.</h5>
- <p>1.1.1 Information that is necessary for the use of the Airbnb Platform.</p>
- <p>We ask for and collect the following personal information about you when you use the Airbnb Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.</p>
- <ul>
- <li><strong>Account Information.</strong> When you sign up for an Airbnb Account, we require certain information such as your first name, last name, email address, and date of birth.</li>
- <li><strong>Profile and Listing Information.</strong> To use certain features of the Airbnb Platform (such as booking or creating a Listing), we may ask you to provide additional information, which may include your address, phone number, and a profile picture. </li>
- <li><strong>Identity Verification Information.</strong> To help create and maintain a trusted environment, we may collect identity verification information (such as images of your government issued ID, passport, national ID card, or driving license, as permitted by applicable laws) or other authentication information. To learn more, see our Help Center article about <a href="/help/article/1237/how-does-providing-identification-on-airbnb-work">providing identification on Airbnb</a>. </li>
- <li><strong>Payment Information. </strong>To use certain features of the Airbnb Platform (such as booking or creating a Listing), we may require you to provide certain financial information (like your bank account or credit card information) in order to facilitate the processing of payments (via Airbnb Payments). </li>
- <li><strong>Communications with Airbnb and other Members.</strong> When you communicate with Airbnb or use the Airbnb Platform to communicate with other Members, we collect information about your communication and any information you choose to provide. </li>
- </ul>
- <p><u>1.1.2 Information you choose to give us.</u></p>
- <p>You may choose to provide us with additional personal information in order to obtain a better user experience when using Airbnb Platform. This additional information will be processed based on your consent.</p>
- <ul>
- <li><strong>Additional Profile Information. </strong>You may choose to provide additional information as part of your Airbnb profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.</li>
- <li><strong>Address Book Contact Information.</strong> You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the Airbnb Platform, like inviting them to use Airbnb. </li>
- <li><strong>Other Information.</strong> You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Airbnb Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Airbnb Platform.</li>
- </ul>
- <p><u>1.1.3 Information that is necessary for the use of the Payment Services.</u></p>
- <p>The Payments Data Controller needs to collect the following information, as it is necessary for the adequate performance of the contract with you and to comply with applicable law (such as anti-money laundering regulations). Without it, you will not be able to use Payment Services:</p>
- <ul>
- <li><strong>Payment Information. </strong>When you use the Payment Services, the Payments Data Controller requires certain financial information (like your bank account or credit card information) in order to process payments and comply with applicable law. </li>
- <li><strong>Identity Verification and Other Information.</strong> If you are a Host, the Payments Data Controller may require identity verification information (such as images of your government issued ID, passport, national ID card, or driving license) or other authentication information, your date of birth, your address, email address, phone number and other information in order to verify your identity, provide the Payment Services to you, and to comply with applicable law.</li>
- </ul>
- <h5>1.2 Information We Automatically Collect from Your Use of the Airbnb Platform and Payment Services.</h5>
- <p>When you use the Airbnb Platform and the Payment Services, we automatically collect information, including personal information, about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Airbnb Platform and Payment Services. </p>
- <ul>
- <li><strong>Geo-location Information.</strong> When you use certain features of the Airbnb Platform, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. Airbnb may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions. </li>
- <li><strong>Usage Information. </strong>We collect information about your interactions with the Airbnb Platform such as the pages or content you view, your searches for Listings, bookings you have made, and other actions on the Airbnb Platform. </li>
- <li><strong>Log Data and Device Information.</strong> We automatically collect log data and device information when you access and use the Airbnb Platform, even if you have not created an Airbnb Account or logged in. That information includes, among other things: details about how you’ve used the Airbnb Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Airbnb Platform. </li>
- <li><strong>Cookies and Similar Technologies.</strong> We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Airbnb Platform, or engage others to track your behavior on our behalf. While you may disable the usage of cookies through your browser settings, the Airbnb Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted. For more information on our use of these technologies, see our <a href="/terms/cookie_policy">Cookie Policy</a>. </li>
- <li><strong>Payment Transaction Information.</strong> Airbnb Payments collects information related to your payment transactions through the Airbnb Platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details. This information is necessary for the adequate performance of the contract between you and Airbnb Payments and to allow the provision of the Payment Services.</li>
- </ul>
- <h5>1.3 Information We Collect from Third Parties.</h5>
- <p>Airbnb and Airbnb Payments may collect information, including personal information, that others provide about you when they use the Airbnb Platform and the Payment Services, or obtain information from other sources and combine that with information we collect through the Airbnb Platform and the Payment Services. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.</p>
- <ul>
- <li><strong>Third Party Services.</strong> If you link, connect, or login to your Airbnb Account with a third party service (e.g. Google, Facebook, WeChat), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. </li>
- <li><strong>Your References.</strong> If someone has written a reference for you, it will be published on your Airbnb public profile page with your consent. To learn more, see our Help Center article about <a href="/help/article/173/what-are-references-on-airbnb">References</a>. </li>
- <li><strong>Background Information.</strong> For Members in the United States, to the extent permitted by applicable laws, Airbnb and Airbnb Payments may obtain reports from public records of criminal convictions or sex offender registrations. For Members outside of the United States, to the extent permitted by applicable laws and with your consent where required, Airbnb and Airbnb Payments may obtain the local version of police, background or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports. </li>
- <li><strong>Other Sources.</strong> To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results (with your consent where required) or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Airbnb Platform through partnerships, or about your experiences and interactions from our partner ad networks. </li>
- </ul>
- <h4><a name="sec1"></a>2. HOW WE USE INFORMATION WE COLLECT </h4>
- <p>We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Airbnb Platform, create and maintain a trusted and safer environment and comply with our legal obligations. </p>
- <h5>2.1 Provide, Improve, and Develop the Airbnb Platform. </h5>
- <ul>
- <li>Enable you to access and use the Airbnb Platform. </li>
- <li>Enable you to communicate with other Members.</li>
- <li>Operate, protect, improve, and optimize the Airbnb Platform and experience, such as by performing analytics and conducting research.</li>
- <li>Provide customer service.</li>
- <li>Send you service or support messages, updates, security alerts, and account notifications.</li>
- <li>If you provide us with your contacts’ information, we may process this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection.</li>
- <li>To operate, protect, improve, and optimize the Airbnb Platform and experience, and personalize and customize your experience (such as making Listing suggestions or ranking search results), we conduct profiling based on your interactions with the Airbnb Platform, your search and booking history, your profile information and preferences, and other content you submit to the Airbnb Platform.</li>
- </ul>
- <p>We process this information given our legitimate interest in improving the Airbnb Platform and our Members’ experience with it, and where it is necessary for the adequate performance of the contract with you. </p>
- <h5>2.2 Create and Maintain a Trusted and Safer Environment. </h5>
- <ul>
- <li>Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.</li>
- <li>Conduct security investigations and risk assessments.</li>
- <li>Verify or authenticate information or identifications provided by you (such as to verify your Accommodation address or compare your identification photo to another photo you provide). </li>
- <li>Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.</li>
- <li>Comply with our legal obligations.</li>
- <li>Resolve any disputes with any of our Members and enforce our agreements with third parties.</li>
- <li>Enforce our <a href="/terms">Terms of Service</a> and other policies.</li>
- <li>In connection with the activities above, we may conduct profiling based on your interactions with the Airbnb Platform, your profile information and other content you submit to the Airbnb Platform, and information obtained from third parties. In limited cases, automated processes may restrict or suspend access to the Airbnb Platform if such processes detect a Member or activity that we think poses a safety or other risk to the Airbnb Platform, other Members, or third parties.</li>
- </ul>
- <p>We process this information given our legitimate interest in protecting the Airbnb Platform, to measure the adequate performance of our contract with you, and to comply with applicable laws.</p>
- <h5>2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. </h5>
- <ul>
- <li>Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Airbnb or partner campaigns and services) and social media advertising through social media platforms such as Facebook or Google).</li>
- <li>Personalize, measure, and improve our advertising. </li>
- <li>Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Airbnb or its third party partners.</li>
- <li>Conduct profiling on your characteristics and preferences (based on the information you provide to us, your interactions with the Airbnb Platform, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.</li>
- </ul>
- <p>We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Airbnb Account.</p>
- <h5>2.4 How the Payments Data Controller uses the Information Collected.</h5>
- <ul>
- <li>Enable you to access and use the Payment Services.</li>
- <li>Detect and prevent fraud, abuse, security incidents, and other harmful activity.</li>
- <li>Conduct security investigations and risk assessments.</li>
- <li>Conduct checks against databases and other information sources.</li>
- <li>Comply with legal obligations (such as anti-money laundering regulations).</li>
- <li>Enforce the Payment Terms and other payment policies.</li>
- <li>With your consent, send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.</li>
- </ul>
- <p>The Payments Data Controller processes this information given its legitimate interest in improving the Payment Services and its users’ experience with it, and where it is necessary for the adequate performance of the contract with you and to comply with applicable laws. </p>
- <h4><a name="sec2"></a>3. SHARING & DISCLOSURE</h4>
- <h5>3.1 With Your Consent. </h5>
- <p>Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your Airbnb Account or when you participate in promotional activities conducted by Airbnb partners or third parties. </p>
- <h5>3.2 Sharing between Members. </h5>
- <p>To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between you and us, as follows: </p>
- <ul>
- <li>When you as a Guest submit a booking request, certain information about you is shared with the Host (and Co-Host, if applicable), including your full name, the full name of any additional Guests, your cancellation history, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the trip, like your phone number. </li>
- <li>When you as a Host (or Co-Host, if applicable) have a confirmed booking, certain information is shared with the Guest to coordinate the booking, such as your full name, phone number, and Accommodation or Experience address. </li>
- <li>When you as a Host invite another Member to become a Co-Host, you authorize the Co-Host to access your information and Member Content, including but not limited to certain information like your full name, phone number, Accommodation address, and email address.</li>
- <li>When you as a Guest invite additional Guests to a booking, your full name, travel dates, Host name, Listing details, the Accommodation address, and other related information will be shared with each additional Guest.</li>
- <li>When you as a Guest initiate a Group Payment Booking Request certain information about each participant such as first name, last initial, profile picture as well as the booking details is shared among all participants of the Group Payment Booking Request.</li>
- </ul>
- <p>We don’t share your billing and payout information with other Members. </p>
- <h5>3.3 Profiles, Listings, and other Public Information. </h5>
- <p>The Airbnb Platform lets you publish information, including personal information, that is visible to the general public. For example: </p>
- <ul>
- <li>Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.</li>
- <li>Listing pages are publicly visible and include information such as the Accommodation or Experience’s approximate location (neighborhood and city) or precise location (where you have provided your consent), Listing description, calendar availability, your public profile photo, aggregated demand information (like page views over a period of time), and any additional information you choose to share. </li>
- <li>After completing a booking, Guests and Hosts may write Reviews and rate each other. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Airbnb Platform (such as the Listing page). </li>
- <li>If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Airbnb Platform, that content is publicly visible. </li>
- </ul>
- <p>Based on our legitimate interest to promote the Airbnb Platform we may display parts of the Airbnb Platform (e.g., your Listing page) on sites operated by Airbnb’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed. </p>
- <p>Information you share publicly on the Airbnb Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information. </p>
- <h5>3.4 Additional Services by Hosts. </h5>
- <p>Hosts may need to use third party services available through the Airbnb Platform to assist with managing their Accommodation or providing additional services requested by you, such as cleaning services or lock providers. Hosts may use features on the Airbnb Platform to share information about the Guest (like check-in and check-out dates, Guest name, Guest phone number) with such third party service providers for the purposes of coordinating the stay, managing the Accommodation, or providing other services.</p>
- <h5>3.5 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights. </h5>
- <p>Airbnb and Airbnb Payments may disclose your information, including personal information, to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required or permitted to do so by law or if such disclosure is reasonably necessary: (i) comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Airbnb, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Service, the Payment Terms or <a href="/terms">o</a>t<a href="/terms">h</a>e<a href="/terms">r</a> agreements with Members, or (v) to protect the rights, property or personal safety of Airbnb, its employees, its Members, or members of the public. </p>
- <p>Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Airbnb’s property, its Members and the Airbnb Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.</p>
- <h5>3.6 Service Providers. </h5>
- <p>Airbnb and Airbnb Payments uses a variety of third party service providers to help us provide services related to the Airbnb Platform and the Payment Services. Service providers may be located inside or outside of the European Economic Area (“<strong>EEA</strong>”). In particular, our service providers are based in Europe, India, Asia Pacific and North and South America.</p>
- <p>For example, service providers may help us: (i) verify your identity or authenticate your identification documents, (ii) check information against public databases, (iii) conduct background or police checks, fraud prevention, and risk assessment, (iv) perform product development, maintenance and debugging, (v) allow the provision of the Airbnb Services through third party platforms and software tools (e.g. through the integration with our APIs), or (vi) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf, and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy. </p>
- <p>Airbnb and the Airbnb Payments will need to share your information, including personal information, in order to ensure the adequate performance of our contract with you. </p>
- <h5>3.7 Corporate Affiliates. </h5>
- <p>To enable or support us in providing the Airbnb Platform and the Payment Services, we may share your information, including personal information, within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control. </p>
- <ul>
- <li><strong>Sharing with Airbnb, Inc. </strong>Even if your Country of Residence is not the United States, your information may be shared with Airbnb, Inc. which provides the technical infrastructure for the Airbnb Platform, product development and maintenance, customer support, trust and safety and other business operation services to other Airbnb entities. The data sharing is necessary for the performance of the contract between you and us and is based on our legitimate interests in providing the Airbnb Platform globally.</li>
- <li><strong>Sharing with Airbnb Payments. </strong>In order to facilitate payments on or through the Airbnb Platform, certain information as described above in Section 1.1.3, may be shared with the relevant Airbnb Payments entity. The data sharing is necessary for the performance of the contract between you and us.</li>
- <li><strong>Sharing with Airbnb Ireland. </strong>If your Country of Residence is the United States, some of your information may be shared with Airbnb Ireland when you create a Listing or when you book a Host Service located outside of the United States (other than in China). The information shared in these circumstances may include: (i) your name, e-mail address and phone number, (ii) information relating to the Listing or Host Service, including its address, (iii) booking information for the Listing or Host Service, including but not limited to booking dates and payment amounts, and (iv) the names, nationalities, and identification details (including passport/national ID numbers and expiry dates) of any Guests. Additionally, when you send a message to a Host or Guest outside of the United States (other than China), your first name, profile picture and message content sent via the Airbnb Platform will be shared with Airbnb Ireland. The data sharing is necessary for the performance of the contract between you and us.</li>
- <li><strong>Sharing with Airbnb GSL.</strong> Even if your Country of Residence is not Japan, some of your information will be shared with Airbnb GSL in the following circumstances:
- <ul>
- <li><em>Creating a Listing.</em> If you create a Listing in Japan: (i) your name, phone number, gender, birth date, email address, information relating to where you live and work details on your profile page, (ii) information relating to the Listing (e.g., address, government notification numbers, permit details or other information), (iii) booking information relating to the Listing, such as Guest details as set out below in Host Services, booking dates, and payment amounts, (vi) details (if any) of the payout method associated with the Listing, and (v) messages between you and prospective and confirmed Guests at the Listing.</li>
- <li><em>Host Services.</em> If you book a Host Service located in Japan: (i) your name, phone number, gender, birth date, email address, information relating to where you live and your work on your profile page, IP address in relation to the transaction, (ii) booking dates, (iii) messages between the Host and you or other Guests on the same booking, (iv) details (if any) of the payment method used by any Guests for booking the Host Service, and (v) the names and identification detail (if available) of any Guests.</li>
- <li><em>Sending Messages.</em> If you send a message to a Host in relation to that Host’s Listing in Japan, your first name, profile picture and message content.</li>
- </ul>
- <p>The data sharing is necessary for the performance of the contract between you and us to enable you to list or book Host Services in Japan and communicate with Members in Japan.</p>
- </li>
- </ul>
- <ul>
- <li><strong>Sharing with Airbnb China. </strong>Even if your Country of Residence is not China, some of your information will be shared with Airbnb China in the following circumstances:
- <ul>
- <li><em>Creating a Listing. </em>If you create a Listing in China, information shared includes: (i) your name, phone number, email address, and passport/ID details, (ii) information relating to the Listing (e.g., address), (iii) booking information relating to the Listing, such as Guest details as set out below in Host Services, booking dates, and payment amounts, and (iv) messages between you and prospective and confirmed Guests at the Listing.</li>
- <li><em>Host Services. </em>If you book a Host Service located in China, information shared includes: (i) your name, phone number, and email address (ii) booking dates, (iii) messages between the Host and you or other Guests on the same booking, and (iv) the names, nationalities, and identification details (including passport/national ID numbers and expiry dates) of any Guests.</li>
- <li><em>Sending Messages. </em>If you send a message to a Host in relation to that Host’s Listing in China, information shared includes: your first name, profile picture and message content.</li>
- </ul>
- <p>The data sharing is necessary for the performance of the contract between you and us to enable you to list or book Host Services in China and communicate with Members in China. Where required under law and you have expressly granted permission, Airbnb China may disclose your information to Chinese government agencies without further notice to you. We’ll notify you in advance in the above situations, and in specific situations where we apply any practices that differ from what is described in this Privacy Policy (including practices pertaining to disclosures to government agencies). </p>
- </li>
- </ul>
- <p>Additionally, we share your information, including personal information, with our corporate affiliates in order to support and integrate, promote, and to improve the Airbnb Platform and our affiliates’ services. </p>
- <h5>3.8 Social Media Platforms.</h5>
- <p>Where permissible according to applicable law we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the Airbnb Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be if your interest.</p>
- <p>The social media platforms with which we may share your personal data are not controlled or supervised by Airbnb. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.</p>
- <p>Please note that you may, at any time ask Airbnb to cease processing your data for these direct marketing purposes by sending an e-mail to <a href="mailto:opt-out@airbnb.com">opt-out@airbnb.com</a>.</p>
- <h5>3.9 Collection and Remittance of Occupancy Taxes. </h5>
- <p>In jurisdictions where Airbnb facilitates the Collection and Remittance of Occupancy Taxes as described in the “Taxes” section of the <a href="/terms">Terms of Service</a>, Hosts and Guests, where legally permissible according to applicable law, expressly grant us permission, without further notice, to disclose Hosts’ and Guests’ data and other information relating to them or to their transactions, bookings, Accommodations and Occupancy Taxes to the relevant tax authority, including, but not limited to, the Host’s or Guest’s name, Listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received (or due) by Hosts from Guests, and contact information. </p>
- <h5>3.10 Government Registration.</h5>
- <p>In jurisdictions where Airbnb facilitates or requires a registration, notification, permit, or license application of a Host with a local governmental authority through the Airbnb Platform in accordance with local law, we may share information of participating Hosts with the relevant authority, both during the application process and, if applicable, periodically thereafter, such as the Host’s full name and contact details, Accommodation address, tax identification number, Listing details, and number of nights booked.</p>
- <h5>3.11 Host Information Provided to Airbnb for Work Customers. </h5>
- <p>If a booking is designated as being for business purposes and made by a Guest affiliated with a company or other organization enrolled in our Airbnb for Work Program (either or both an “<strong>Enterprise</strong>”), we may disclose information related to the booking to the Enterprise, such as the name of the Host, the Accommodation address, pricing, Listing details, and other related information, to the extent necessary for the adequate performance of the services. At the request of the Enterprise or the Guest, we may also share this information with third parties engaged by the Enterprise to provide travel management, travel planning, financial reporting, personnel management, crisis management, or other services. </p>
- <h5>3.12 Guest Information Provided to Airbnb for Work Customers. </h5>
- <p>If you have linked your Airbnb Account with an Enterprise, and you are included on a booking designated as being for business purposes, we may disclose information related to the booking to your Enterprise to the extent necessary for the adequate performance of the services. Typically, this includes your name, dates of the booking, number of guests, pricing, Listing details, the Accommodation address, and other related information. At the request of you or your Enterprise, we may also disclose this information to service providers engaged by it, such as companies that provide travel management, financial reporting, personnel management, crisis management, or other services. In the event of a dispute, emergency, or similar situation involving a booking identified as being for business purposes, Airbnb may also share additional relevant information it believes is necessary to safely and quickly address the situation. </p>
- <h5>3.13 Business Transfers. </h5>
- <p>If Airbnb undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information in connection with such transaction or in contemplation of such transaction (e.g., due diligence). In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.</p>
- <h5>3.14 Aggregated Data. </h5>
- <p>We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and other anonymized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.</p>
- <h4><a name="sec3"></a>4. OTHER IMPORTANT INFORMATION </h4>
- <h5>4.1 Analyzing your Communications. </h5>
- <p>We may review, scan, or analyze your communications on the Airbnb Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications. </p>
- <p>These activities are carried out based on Airbnb's legitimate interest in ensuring compliance with applicable laws and our Terms, preventing fraud, promoting safety, and improving and ensuring the adequate performance of our services.</p>
- <h5>4.2 Linking Third Party Accounts. </h5>
- <p>You may link your Airbnb Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link: </p>
- <ul>
- <li>some of the information you provide to us from the linking of your accounts may be published on your Airbnb Account profile; </li>
- <li>your activities on the Airbnb Platform may be displayed to your Friends on the Airbnb Platform and/or that third party site; </li>
- <li>a link to your public profile on that third party social networking service may be included in your Airbnb public profile;</li>
- <li>other Airbnb users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;</li>
- <li>other Airbnb users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;</li>
- <li>the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and</li>
- <li>the publication and display of information that you provide to Airbnb through this linkage is subject to your settings and authorizations on the Airbnb Platform and the third party site.</li>
- </ul>
- <p>We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.</p>
- <h5>4.3 Google Maps/Earth. </h5>
- <p>Parts of the Airbnb Platform use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to <a href="http://www.google.com/intl/en_us/help/terms_maps.html">Google Maps/Earth Additional Terms of Use</a> and the <a href="http://www.google.com/privacy.html">Google Privacy Policy</a>.</p>
- <h4><a name="sec4"></a>5. THIRD PARTY PARTNERS & INTEGRATIONS </h4>
- <p>The Airbnb Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“<strong>Third Party Partners</strong>”). Airbnb doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Airbnb, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit. </p>
- <h4><a name="sec5"></a>6. YOUR RIGHTS </h4>
- <p>You may exercise any of the rights described in this section before your applicable Airbnb Data Controller and Payments Data Controller by sending an email to <a href="mailto:dpo@airbnb.com">dpo@airbnb.com</a>. Please note that we may ask you to verify your identity before taking further action on your request. </p>
- <h5>6.1 Managing Your Information. </h5>
- <p>You may access and update some of your information through your Account settings. If you have chosen to connect your Airbnb Account to a third-party application, like Facebook or Google, you can change your settings and remove permission for the app by changing your Account settings. You are responsible for keeping your personal information up-to-date.</p>
- <h5>6.2 Rectification of Inaccurate or Incomplete Information.</h5>
- <p>You have the right to ask us to correct inaccurate or incomplete personal information concerning you (and which you cannot update yourself within your Airbnb Account).</p>
- <h5>6.3 Data Access and Portability.</h5>
- <p>In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible). </p>
- <h5>6.4 Data Retention and Erasure. </h5>
- <p>We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information to provide the Airbnb Platform to you, you can request that we erase your personal information and close your Airbnb Account. Please note that if you request the erasure of your personal information: </p>
- <ul>
- <li>We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend an Airbnb Account for fraud or safety reasons, we may retain certain information from that Airbnb Account to prevent that Member from opening a new Airbnb Account in the future.</li>
- <li>We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, Airbnb and Airbnb Payments may keep some of your information for tax, legal reporting and auditing obligations. </li>
- <li>Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the Airbnb Platform, even after your Airbnb Account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers. </li>
- <li>Because we maintain the Airbnb Platform to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period of time.</li>
- </ul>
- <h5>6.5 Withdrawing Consent and Restriction of Processing.</h5>
- <p>Where you have provided your consent to the processing of your personal information by Airbnb you may withdraw your consent at any time by changing your Account settings or by sending a communication to Airbnb specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where (i) you contest the accuracy of your personal information; (ii) the processing is unlawful and you oppose the erasure of your personal information; (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of Airbnb override your own.</p>
- <h5>6.6 Objection to Processing.</h5>
- <p>In some jurisdictions, applicable law may entitle you to require Airbnb and Airbnb Payments not to process your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing Airbnb and/or Airbnb Payments will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims. </p>
- <p>Where your personal information is processed for direct marketing purposes, you may, at any time ask Airbnb to cease processing your data for these direct marketing purposes by sending an e-mail to opt-out@airbnb.com.</p>
- <h5>6.7 Lodging Complaints.</h5>
- <p>You have the right to lodge complaints about the data processing activities carried out by Airbnb and Airbnb Payments before the competent data protection authorities. If your Data Controller is Airbnb Ireland or Airbnb GSL, you have the right to file a complaint with its lead supervisory authority, the Irish Data Protection Commissioner. If your Payments Data Controller is Airbnb Payments (UK) Ltd. with its lead supervisory authority, the Information Commissioner's Office.</p>
- <h4><a name="sec6"></a>7. OPERATING GLOBALLY </h4>
- <p>To facilitate our global operations Airbnb and Airbnb Payments may transfer, store, and process your information within our family of companies or with service providers based in Europe, India, Asia Pacific and North and South America. Laws in these countries may differ from the laws applicable to your Country of Residence. For example, information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. Where we transfer store, and process your personal information outside of the EEA we have ensured that appropriate safeguards are in place to ensure an adequate level of data protection. </p>
- <h5>7.1 EU-US & Swiss-US Privacy Shield. </h5>
- <p>Airbnb and Airbnb Payments comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Airbnb has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit <a href="https://www.privacyshield.gov/">https://www.privacyshield.gov/</a>.</p>
- <p>Under the Privacy Shield Framework, Airbnb and Airbnb Payments are subject to the authority of the Federal Trade Commission. If you have any questions or concerns relating to our Privacy Shield certification, contact us at Airbnb, Inc., Legal Department, 888 Brannan Street, San Francisco, CA 94103 or via <a href="mailto:privacyshield@airbnb.com">email</a>. If we are not able to resolve your concern, you may also contact your European Data Protection Authority or Commission or seek assistance from our designated Privacy Shield independent recourse mechanism, <a href="https://www.jamsadr.com/">JAMS</a>. In certain circumstances, you may also have the right to pursue binding arbitration through the Privacy Shield Framework, as described in <a href="https://www.privacyshield.gov/article?id=ANNEX-I-introduction">Annex I to the Privacy Shield Principles</a>. </p>
- <p>If we have received your personal information under the Privacy Shield and subsequently transfer it to a third party service provider for processing as described in this Privacy Policy, we will remain responsible if these providers process your personal information in a manner inconsistent with the Privacy Shield Principles, except where we can establish that Airbnb or Airbnb Payments was not responsible for the violation.</p>
- <h5>7.2 Other Means to Ensure an Adequate Level of Data Protection.</h5>
- <p>If Airbnb Ireland is the Data Controller and your information is shared with corporate affiliates or third party service providers outside the EEA, we have - prior to sharing your information with such corporate affiliate or third party service provider – established the necessary means to ensure an adequate level of data protection. This may be an adequacy decision of the European Commission confirming an adequate level of data protection in the respective non-EEA country or an agreement on the basis of the EU Model Clauses (a set of clauses issued by the European Commission). We will provide further information on the means to ensure an adequate level of data protection on request.</p>
- <h5>7.3 California & Vermont Residents. </h5>
- <p>Airbnb Payments will not share information it collects about you with its affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law. </p>
- <h5>7.4 California Privacy Rights.</h5>
- <p>California law permits Members who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. See the “Contact” section for where to send such requests. Airbnb and Airbnb Payments do not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.</p>
- <h4><a name="sec7"></a>8. SECURITY </h4>
- <p>We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Airbnb Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Airbnb Account, please contact us following the instructions in the Contact Us section below.</p>
- <h4><a name="sec8"></a>9. CHANGES TO THIS PRIVACY POLICY </h4>
- <p>Airbnb reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Airbnb Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Airbnb Platform will be subject to the revised Privacy Policy. </p>
- <h4><a name="sec9"></a>10. CONTACT US</h4>
- <p>If you have any questions or complaints about this Privacy Policy or Airbnb’s information handling practices, you may <a href="mailto:dpo@airbnb.com">email</a> us or contact us at: </p>
- <ul>
- <li><strong>For persons whose Country of Residence is the United States:</strong> Airbnb, Inc., Legal Department, 888 Brannan Street, San Francisco, CA 94103 USA. For payments-related matters prior to April 30, 2018: Airbnb Payments, Inc., 999 Brannan Street, 4th Floor, San Francisco, CA 94103, USA. For payments-related matters after April 30, 2018 at 8AM UTC: Airbnb Payments, Inc. 650 7th Street, San Francisco, CA 94103, USA. </li>
- <li><strong>For persons whose Country of Residence is Japan:</strong> Airbnb Global Services Limited, Legal Department, 8 Hanover Quay, Dublin 2. Ireland.</li>
- <li><strong>For persons whose Country of Residence is China:</strong> Airbnb Internet (Beijing) Co., Ltd., Legal Department, Unit 2-13, Floor 14, East Tower, WFC, No.1, East Third Ring Middle Road, Chaoyang District, Beijing, China.</li>
- <li><strong>For persons whose Country of Residence is India for payments-related matters: </strong>Airbnb Payments India Pvt. Ltd., Level 9, Spaze i-Tech Park, A1 Tower, Sector-49, Sohna Road, Gurugram INDIA 122018.</li>
- <li><strong>For persons whose Country of Residence is outside of the United States, China and Japan:</strong> Airbnb Ireland UC, Data Protection Officer, 8 Hanover Quay, Dublin 2, Ireland and for payments-related matters (except for persons whose Country of Residence is India): Airbnb Payments UK Ltd., Data Protection Officer, 20-22 Bedford Row, London, WC1R 4JS, United Kingdom. </li>
- </ul>
- <hr class="space-8 space-top-8" id="old" />
- <h2 id="airbnb-privacy-policy">Airbnb Privacy Policy</h2>
- <p>Last Updated: June 19, 2017</p>
- <p>Thank you for using Airbnb!</p>
- <p>This Privacy Policy explains how we collect, use, process, and disclose your information across the Airbnb Platform.</p>
- <p>If you see an undefined term in this Privacy Policy (such as “Listing” or “Airbnb Platform”), it has the same definition as outlined in our <a href="/terms">Terms of Service</a>.</p>
- <p>When this policy mentions “Airbnb,” “we,” “us,” or “our,” it refers to the Airbnb company that is responsible for your information under this Privacy Policy (the “<strong>Data Controller</strong>”).</p>
- <ul><li>If you reside in the United States, the Data Controller is Airbnb, Inc.</li><li>If you reside outside of the United States and the People’s Republic of China (for purposes of this Privacy Policy, the People’s Republic of China does not include Hong Kong, Macau and Taiwan) (“<strong>China</strong>”), the Data Controller is Airbnb Ireland UC (“<strong>Airbnb Ireland</strong>”).</li><li>If you reside in China, the Data Controller is Airbnb Internet (Beijing) Co., Ltd. (“<strong>Airbnb China</strong>”), except where you book a Host Service or create a Listing located outside of China, in which case, the Data Controller is Airbnb Ireland for that transaction. Additionally, Airbnb Ireland will be the Data Controller for all bookings confirmed prior to December 7, 2016 at 10:00am UTC.</li></ul>
- <p>If you change your place of residence, the Data Controller will be determined by your new place of residence as specified above, from the date on which your place of residence changes.</p>
- <p>This Privacy Policy also applies to the Payment Services provided to you by Airbnb Payments pursuant to the <a href="/terms/payments_terms">Payments Terms of Service</a> (“<strong>Payments Terms</strong>”). One or more Airbnb Payments entities will be the Data Controller of your information related to the Payment Services depending on where your Payment Method or Payout Method is issued:</p>
- <ul><li>If issued in the United States, the Data Controller is Airbnb Payments, Inc. (a subsidiary of Airbnb, Inc.).</li><li>If issued in China, the Data Controller is Airbnb China, except if: (i) you book or create a Listing outside of China, (ii) book a Listing in China with a Host who is not a resident of China, or (iii) the booking was confirmed prior to December 7, 2016 at 10:00am UTC, in which case the Data Controller is Airbnb Payments UK Ltd.</li><li>If issued in India, the Data Controller is Airbnb Payments India Pvt. Ltd., except if you use a Payout Method issued in India and accept a booking from a Guest with a Payment Method that is not issued in India, in which case the Data Controller is Airbnb Payments UK Ltd.</li><li>If issued outside of the United States, China, and India, the Data Controller is Airbnb Payments UK Ltd.</li></ul>
- <h4 id="information-we-collect">1. INFORMATION WE COLLECT</h4>
- <p>There are three general categories of information we collect.</p>
- <h5 id="information-you-give-us.">1.1 Information You Give Us.</h5>
- <p>We collect information you share with us when you use the Airbnb Platform.</p>
- <ul><li><strong>Account Information.</strong> When you sign up for an Airbnb Account, we require certain information such as your name, email address, and date of birth.</li><li><strong>Profile Information.</strong> To use certain features within the Airbnb Platform, we may also ask you to complete a profile, which may include your address, phone number, and gender. Certain parts of your profile (like your profile picture, first name, and description) are a part of your public profile page, and will be publicly visible to others.</li><li><strong>Other Authentication-Related Information.</strong> To help create and maintain a trusted environment, we may collect identification (like a photo of your government-issued ID) or other authentication information. To learn more, see our Help Center article about <a href="/help/article/1237/how-does-providing-identification-on-airbnb-work">providing identification on Airbnb</a>.</li><li><strong>Payment Information.</strong> We collect your financial information (like your bank account or credit card information) when you use the Payment Services to process payments.</li><li><strong>Communications with Airbnb and other Members.</strong> When you communicate with Airbnb or use the Airbnb Platform to communicate with other Members, we collect information about your communication and any information you choose to provide.</li><li><strong>Address Book Contact Information.</strong> You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the Airbnb Platform, like inviting them to use Airbnb.</li><li><strong>Other Information.</strong> You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Airbnb Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Airbnb Platform.</li></ul>
- <h5 id="information-we-automatically-collect-from-your-use-of-the-airbnb-platform.">1.2 Information We Automatically Collect from Your Use of the Airbnb Platform.</h5>
- <p>When you use the Airbnb Platform, we collect information about the services you use and how you use them.</p>
- <ul><li><strong>Usage Information.</strong> We collect information about your interactions with the Airbnb Platform, such as the pages or other content you view, your searches for Listings, bookings you have made, and other actions on the Airbnb Platform.</li><li><strong>Location Information.</strong> When you use certain features of the Airbnb Platform, we may collect different types of information about your general location (e.g. IP address, zip code) or more specific location information (e.g. precise location from your mobile GPS). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu.</li><li><strong>Log Data.</strong> We automatically collect log information when you use the Airbnb Platform, even if you have not created an Airbnb Account or logged in. That information includes, among other things: details about how you’ve used the Airbnb Platform (including links to third party applications), IP address, access times, hardware and software information, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the Airbnb Platform.</li><li><strong>Transaction Information.</strong> We collect information related to your transactions on the Airbnb Platform, including the date and time, amounts charged, and other related transaction details.</li><li><strong>Cookies and Similar Technologies.</strong> We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Airbnb Platform, or engage others to track your behavior on our behalf. While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application. For more information on our use of these technologies, see our <a href="/terms/cookie_policy">Cookie Policy</a>.</li></ul>
- <h5 id="information-we-collect-from-third-parties.">1.3 Information We Collect from Third Parties.</h5>
- <p>We may collect information that others provide about you when they use the Airbnb Platform, or obtain information from other sources and combine that with information we collect through the Airbnb Platform.</p>
- <ul><li><strong>Third Party Services.</strong> If you link, connect, or login to your Airbnb Account with a third party service (e.g., Facebook, WeChat), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.</li><li><strong>Your References.</strong> If someone has written a reference for you, it will be published on your Airbnb public profile page. To learn more about how this works, see our Help Center article about <a href="/help/article/173/what-are-references-on-airbnb">References</a>.</li><li><strong>Background Information.</strong> For Members in the United States, to the extent permitted by applicable laws, Airbnb may obtain reports from public records of criminal convictions or sex offender registrations. For Members outside of the United States, to the extent permitted by applicable laws, Airbnb may obtain the local version of background or registered sex offender checks. We may use your information, including your full name and date of birth, to obtain such reports.</li><li><strong>Other Sources.</strong> To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from service providers like identity verification services for our fraud prevention and risk assessment efforts. We may receive information about you and your activities on and off the Airbnb Platform through partnerships, or about your experiences and interactions from our partner ad networks.</li></ul>
- <h4 id="how-we-use-information-we-collect">2. HOW WE USE INFORMATION WE COLLECT</h4>
- <p>We use, store, and process information about you to provide, understand, improve, and develop the Airbnb Platform, and to create and maintain a trusted and safer environment.</p>
- <h5 id="provide-improve-and-develop-the-airbnb-platform.">2.1 Provide, Improve, and Develop the Airbnb Platform.</h5>
- <ul><li>Enable you to access and use the Airbnb Platform.</li><li>Enable you to communicate with other Members.</li><li>Operate, protect, improve and optimize the Airbnb Platform and experience, such as by performing analytics and conducting research.</li><li>Personalize or otherwise customize your experience by, among other things, ranking search results or showing ads based on your search, booking history, and preferences.</li><li>Enable you to access and use the Payment Services.</li><li>Provide customer service.</li><li>Send you service or support messages, such as updates, security alerts, and account notifications.</li><li>If you provide us with your contacts’ information, we may use and store this information: (i) to facilitate your referral invitations, (ii) send your requests for references, (iii) for fraud detection and prevention, and (iv) for any purpose you authorize at the time of collection.</li></ul>
- <h5 id="create-and-maintain-a-trusted-and-safer-environment.">2.2 Create and Maintain a Trusted and Safer Environment.</h5>
- <ul><li>Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.</li><li>Conduct investigations and risk assessments.</li><li>Verify or authenticate information or identifications provided by you (such as to verify your Accommodation address or compare your identification photo to another photo you provide).</li><li>Conduct checks against databases and other information sources.</li><li>Comply with our legal obligations.</li><li>Resolve any disputes with any of our users and enforce our agreements with third parties.</li><li>Enforce our <a href="/terms">Terms of Service</a>, <a href="/terms/payments_terms">Payments Terms</a>, and other policies.</li></ul>
- <h5 id="provide-personalize-measure-and-improve-our-advertising-and-marketing.">2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.</h5>
- <ul><li>Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your communication preferences (including information about Airbnb or partner campaigns and services).</li><li>Personalize, measure, and improve advertising.</li><li>Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Airbnb or its third party business partners.</li></ul>
- <h4 id="sharing-disclosure">3. SHARING & DISCLOSURE</h4>
- <h5 id="with-your-consent.">3.1 With Your Consent.</h5>
- <p>We may share your information at your direction or as described at the time of sharing, such as when you authorize a third party application or website to access your Airbnb Account.</p>
- <h5 id="sharing-between-hosts-guests-and-co-hosts.">3.2 Sharing between Hosts, Guests and Co-Hosts.</h5>
- <p>To help facilitate bookings, we may share your information with other Members as follows:</p>
- <ul><li>When you as a Guest submit a booking request, certain information about you is shared with the Host (and Co-Host, if applicable), including your full name, the full name of any additional Guests, your cancellation history, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the trip, like your phone number.</li><li>When you as a Host (or Co-Host, if applicable) have a confirmed booking, certain information is shared with the Guest to coordinate the booking, such as your full name, phone number, and Accommodation or Experience address.</li><li>When you as a Host invite another Member to become a Co-Host, you authorize the Co-Host to access your information and Member Content, including but not limited to certain information like your full name, phone number, Accommodation address, and email address.</li></ul>
- <p>We don’t share your billing and payout information with other Members.</p>
- <h5 id="profiles-listings-and-other-public-information.">3.3 Profiles, Listings, and other Public Information.</h5>
- <p>The Airbnb Platform lets you publish information that is visible to the general public. For example:</p>
- <ul><li>Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.</li><li>Public Listing pages are publicly visible and include information such as the Accommodation or Experience’s approximate location (neighborhood and city), Listing description, calendar availability, the Host public profile photo, aggregated demand information (like page views over a period of time), and any additional information the Host chooses to share.</li><li>After completing a booking, Guests and Hosts may write reviews and rate each other. Reviews are a part of your public profile page.</li><li>If you submit content in a public forum or social media post, or use a similar feature on the Airbnb Platform, that content is publicly visible.</li></ul>
- <p>Information you share publicly on the Airbnb Platform may be indexed through third party search engines. In some cases, you may opt-out of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information.</p>
- <h5 id="service-providers.">3.4 Service Providers.</h5>
- <p>We use a variety of third party service providers to help us provide services related to the Airbnb Platform. Service providers may be located inside or outside of the European Economic Area (“<strong>EEA</strong>”). For example, service providers may help us: (i) verify or authenticate your identification, (ii) check information against public databases, (iii) assist us with background checks, fraud prevention, and risk assessment, or (iv) provide customer service, advertising, or payments services. These providers have limited access to your information to perform these tasks on our behalf, and are contractually obligated to use it consistent with this Privacy Policy.</p>
- <h5 id="additional-services-by-hosts.">3.5 Additional Services by Hosts.</h5>
- <p>Hosts may use third party services available through the Airbnb Platform to assist with managing their Accommodation or providing additional services, such as cleaning services or lock providers. Hosts may use features on the Airbnb Platform to share information about the Guest (like check-in and check-out dates, Guest name, Guest phone number, and Guest anonymized email address) with that third party service provider for the purposes of coordinating the stay, managing the Accommodation, or delivering other services.</p>
- <h5 id="airbnb-payments.">3.6 Airbnb Payments.</h5>
- <p>Airbnb Payments may share your personal information to: (i) provide the Payment Services, (ii) facilitate your use of the Airbnb Platform, and (iii) jointly market products or services to you with other financial third parties with whom Airbnb Payments has a formal agreement. You can unsubscribe or opt-out from receiving such marketing communications in your Account settings.</p>
- <h5 id="safety-and-compliance-with-law.">3.7 Safety and Compliance with Law.</h5>
- <p>Airbnb may disclose your information to courts, law enforcement or governmental authorities, or authorized third parties, if and to the extent we are required to do so by law or if such disclosure is reasonably necessary: (i) to comply with legal process and to respond to claims asserted against Airbnb, (ii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iii) to enforce and administer our <a href="/terms">Terms of Service</a> or other agreements with Members, (iv) for fraud investigation and prevention, risk assessment, customer support, product development and debugging purposes, or (v) to protect the rights, property or personal safety of Airbnb, its employees, its Members, or members of the public.</p>
- <p>We will attempt to notify Members about these requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Airbnb’s property, its Members and the Platform (collectively, “<strong>Risk Scenarios</strong>”). In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact if we determine in good faith that we are no longer legally prohibited from doing so and that no Risk Scenarios apply.</p>
- <h5 id="corporate-affiliates.">3.8 Corporate Affiliates.</h5>
- <p>To help us provide the Airbnb Platform, we may share your information within our corporate family of companies (both financial and non-financial entities) that are related by common ownership or control. These related entities are covered under this Privacy Policy, and when services have additional terms specific to them, we tell you through the Airbnb Platform.</p>
- <ul><li><strong>Sharing with Airbnb Ireland.</strong> If you reside in the United States, some of your information may be shared with Airbnb Ireland when you create a Listing or when you book a Host Service located outside of the United States (other than in China). The information shared in these circumstances may include: (i) your name, e-mail address and phone number, (ii) information relating to the Listing or Host Service, including its address, (iii) booking information for the Listing or Host Service, including but not limited to booking dates and payment amounts, and (iv) the names, nationalities, and identification details (including passport/national ID numbers and expiry dates) of any Guests. Additionally, when you send a message to a Host or Guest outside of the United States (other than China), your first name, profile picture and message content sent via the Airbnb Platform will be shared with Airbnb Ireland.</li><li><strong>Sharing with Airbnb China.</strong> Even if you don’t reside in China, some of your information will be shared with Airbnb China in the following circumstances:</li><ul><li><em>Creating a Listing.</em> If you create a Listing in China: (i) your name and phone number, (ii) information relating to the Listing (e.g., address), (iii) booking information relating to the Listing, such as Guest details as set out below in Host Services, booking dates, and payment amounts, and (iv) messages between you and prospective and confirmed Guests at the Listing.</li><li><em>Host Services.</em> If you book a Host Service located in China: (i) your name and phone number, (ii) booking dates, (iii) messages between the Host and you or other Guests on the same booking, and (iv) the names, nationalities, and identification details (including passport/national ID numbers and expiry dates) of any Guests.</li><li><em>Sending Messages.</em> If you send a message to a Host in relation to that Host’s Listing in China, your first name, profile picture and message content.</li></ul></ul>
- <p>We’ll notify you in advance in the above situations, and in specific situations where we apply any practices for China that differ from what is described in this Privacy Policy (including practices pertaining to disclosures to Chinese government agencies).</p>
- <h5 id="widgets.">3.9 Widgets.</h5>
- <p>We may display parts of the Airbnb Platform (e.g., your Listing page) on sites operated by Airbnb’s business partners, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, information from your public profile page may also be displayed.</p>
- <h5 id="tax-authorities.">3.10 Tax Authorities.</h5>
- <p>In jurisdictions where we facilitate the Collection and Remittance of Occupancy Taxes as described in the “Taxes” section of the <a href="/terms">Terms of Service</a>, Hosts and Guests expressly grant us permission, without further notice, to disclose Hosts’ and Guests’ data and other information relating to them or to their transactions, bookings, Accommodations and Occupancy Taxes to the relevant tax authority, including, but not limited to, the Host or Guest’s name, listing addresses, transaction dates and amounts, tax identification number(s), the amount of taxes received (or due) by Hosts from Guests, and contact information.</p>
- <h5 id="host-information-provided-to-business-travel-program-customers.">3.11 Host Information Provided to Business Travel Program Customers.</h5>
- <p>If a booking is designated as being for business purposes and made by a Guest affiliated with a company or other organization enrolled in our Business Travel Program (either or both an “<strong>Enterprise</strong>”), we may disclose information related to the booking to the Enterprise, such as the name of the Host, the Accommodation address, pricing, Listing details, and other related information. At the request of the Enterprise, we may also share this information with third parties engaged by it to provide travel management, financial reporting, personnel management, crisis management, or other services.</p>
- <h5 id="guest-information-provided-to-business-travel-program-customers.">3.12 Guest Information Provided to Business Travel Program Customers.</h5>
- <p>If you have linked your Airbnb Account with an Enterprise, and you are included on a booking designated as being for business purposes, we may disclose information related to the booking to your Enterprise. Typically, this includes your name, dates of the booking, number of guests, pricing, Listing details, the Accommodation address, and other related information. At the request of your Enterprise, we may also disclose this information to service providers engaged by it, such as companies that provide travel management, financial reporting, personnel management, crisis management, or other services. In the event of a dispute, emergency, or similar situation involving a booking identified as being for business purposes, Airbnb may also share relevant information it believes is necessary to safely and quickly address the situation.</p>
- <h5 id="business-transfers.">3.13 Business Transfers.</h5>
- <p>If Airbnb undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer or share some or all of our assets, including your information. In this event, we will notify you before your personal information is transferred and becomes subject to a different privacy policy.</p>
- <h5 id="aggregated-data.">3.14 Aggregated Data.</h5>
- <p>We may also share aggregated information (information about our users that we combine together so that it no longer identifies or references an individual user) and non-personally identifiable information for industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.</p>
- <h4 id="other-important-information">4. OTHER IMPORTANT INFORMATION</h4>
- <h5 id="analyzing-your-communications.">4.1 Analyzing your Communications.</h5>
- <p>We may review, scan, or analyze your communications on the Airbnb Platform for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.</p>
- <h5 id="linking-third-party-accounts.">4.2 Linking Third Party Accounts.</h5>
- <p>You may link your Airbnb Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:</p>
- <ul><li>some of the information you provide to us from the linking of your accounts may be published on your Airbnb Account profile;</li><li>your activities on the Airbnb Platform may be displayed to your Friends on the Airbnb Platform and/or that third party site;</li><li>a link to your public profile on that third party social networking service may be included in your Airbnb public profile;</li><li>other Airbnb users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;</li><li>other Airbnb users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;</li><li>the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and</li><li>the publication and display of information that you provide to Airbnb through this linkage is subject to your settings and authorizations on the Airbnb Platform and the third party site.</li>
- </ul>
- <h5 id="google-mapsearth.">4.3 Google Maps/Earth.</h5>
- <p>Parts of the Airbnb Platform use Google Maps/Earth services, including the Google Maps API(s). Use of Google Maps/Earth is subject to <a href="http://www.google.com/intl/en_us/help/terms_maps.html">Google Maps/Earth Additional Terms of Use</a> and the <a href="http://www.google.com/privacy.html">Google Privacy Policy</a>.</p>
- <h4 id="third-party-partners-integrations">5. THIRD PARTY PARTNERS & INTEGRATIONS</h4>
- <p>The Airbnb Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“<strong>Third Party Partners</strong>”). Airbnb doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, Airbnb, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.</p>
- <h4 id="your-choices">6. YOUR CHOICES</h4>
- <h5 id="access-and-update.">6.1 Access and Update.</h5>
- <p>You may review, update, or delete the information in your Airbnb Account by logging into your Airbnb Account and reviewing your Account settings and profile.</p>
- <h5 id="account-cancellation.">6.2 Account Cancellation.</h5>
- <p>For information on how to cancel your Airbnb Account, visit <a href="/help">www.airbnb.com/help</a>. Note that information that you have shared with others (like Reviews or forum postings) may continue to be publicly visible on the Airbnb Platform in association with your first name, even after your Airbnb Account is cancelled.</p>
- <h5 id="eu-and-japan-residents-review-and-update-your-information.">6.3 EU and Japan Residents: Review and Update Your Information.</h5>
- <p>If you reside in the EU or Japan, you may request in writing copies of your personal information held by us. We will provide you with a copy of the personal information held by us as soon as practicable, and in any event not more than 40 days after receiving a valid request in writing. There may be a charge to access your personal data (which will not exceed €6.35 in Ireland and £10 in the United Kingdom, and will not be applicable in Japan). We may request proof of identification to verify your access request.</p>
- <p>If your personal information that we hold is inaccurate, let us know and we will update the relevant information. You may also request the erasure of your personal information in accordance with the relevant data protection legislation. We will notify you within 40 days of your valid request about the relevant action taken.</p>
- <p>Requests in this section should be addressed to: Airbnb Ireland UC, Data Protection Compliance Officer, 8 Hanover Quay, Dublin 2, Ireland.</p>
- <h5 id="eu-residents-access-and-challenge-information-provided-to-us-by-third-parties.">6.4 EU Residents: Access and Challenge Information Provided to Us By Third Parties.</h5>
- <p>You are entitled to see and challenge information third parties provide to us as part of our fraud detection, prevention and risk assessment efforts if all of the following factors apply: (i) we use third parties to carry out automated checks or risk assessments, (ii) we make a decision which has legal consequences for you or which significantly affects you, and (iii) such decision is based solely on such automated checks or risk assessments.</p>
- <p>Requests should be addressed to: Airbnb Ireland UC, Data Protection Compliance Officer, 8 Hanover Quay, Dublin 2, Ireland. We may request proof of identification to verify your request.</p>
- <h4 id="operating-globally">7. OPERATING GLOBALLY</h4>
- <p>As described in this Privacy Policy, we may sometimes share your information within our family of companies or with third parties. When you use the Airbnb Platform, you authorize us to transfer, store, and process your information in the United States and possibly other countries. Laws in these countries may differ from the laws applicable to the place where you live. For example, information collected within the EEA may be transferred, stored, and processed outside of the EEA for the purposes described in this Privacy Policy. By using the Airbnb Platform, you consent to transferring your data to these countries.</p>
- <h5 id="eu-us-swiss-us-privacy-shield.">7.1 EU-US & Swiss-US Privacy Shield.</h5>
- <p>Airbnb complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Airbnb has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more, see Airbnb’s <a href="https://www.privacyshield.gov">Privacy Shield certification</a>.</p>
- <p>Under the Privacy Shield Framework, Airbnb is subject to the authority of the Federal Trade Commission. If you have any questions or concerns relating to our Privacy Shield certification, contact us at Airbnb, Inc., Legal Department, 888 Brannan Street, San Francisco, CA 94103 or via <a href="mailto:privacyshield@airbnb.com">email</a>. If we are not able to resolve your concern, you may also contact your European Data Protection Authority or Commissioner or seek assistance from our designated Privacy Shield independent recourse mechanism, <a href="https://www.jamsadr.com/">JAMS</a>. In certain circumstances, you may also have the right to pursue binding arbitration through the Privacy Shield Framework, as described in <a href="https://www.privacyshield.gov/article?id=ANNEX-I-introduction">Annex I to the Privacy Shield Principles</a>.</p>
- <p>As explained in this Privacy Policy, we sometimes share information with third parties to perform services on our behalf. Airbnb remains responsible for information that is shared under the Privacy Shield with these third parties, except where we can establish that Airbnb was not responsible for the violation.</p>
- <h5 id="california-vermont-residents.">7.2 California & Vermont Residents.</h5>
- <p>Airbnb Payments will not share information it collects about you with their affiliates or third parties (both financial and non-financial), except as required or permitted by your state’s law.</p>
- <h4 id="security">8. SECURITY</h4>
- <p>We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. However, the Internet is not a 100% secure environment so we can’t guarantee the security of the transmission or storage of your information.</p>
- <h4 id="changes-to-this-privacy-policy">9. CHANGES TO THIS PRIVACY POLICY</h4>
- <p>Airbnb reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Airbnb Platform and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access or use of the Airbnb Platform will constitute acceptance of the revised Privacy Policy.</p>
- <h4 id="contact">10. CONTACT</h4>
- <p>If you have any questions or complaints about this Privacy Policy or Airbnb’s information handling practices, you may contact us at:</p>
- <ul><li><strong>For residents of the United States:</strong> Airbnb, Inc., Legal Department, 888 Brannan Street, San Francisco, CA 94103.</li><li><strong>For residents outside of the United States:</strong> Airbnb Ireland UC, Data Protection Compliance Officer, 8 Hanover Quay, Dublin 2, Ireland.</li></ul>
- <p>You may also <a href="mailto:terms@airbnb.com">email</a> us.</p>
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If you don't get it, %{link_start}click here to resend%{link_end}.","airlock.phone_verification_via_call.multi_select_title":"Phone call","airlock.phone_verification_via_call.option_selection.title":"Select a phone number","airlock.phone_verification_via_call.response.title":"Check your phone for the code","airlock.phone_verification_via_call.response.description":"We'll call you at %{phone_number} with the security code. It may take a minute or two to arrive. If you don't receive a call from us, %{link_start}click here to call you again%{link_end}.","airlock.email_verification.multi_select_title":"Email","airlock.email_verification.multi_select_helper":"Get a verification email","airlock.phone_verification_or_email_verification.title":"Phone Verification","airlock.phone_verification_or_email_verification.option_selection.title":"Help us keep your account secure.","airlock.phone_verification_or_email_verification.option_selection.description":"We want to confirm that it’s really you who’s trying to access your account. To do that, we’ll send a security code to your phone, or send you a confirmation email.","airlock.phone_verification_or_email_verification.option_selection.how":"How should we send the code?","airlock.phone_verification_or_email_verification.option_selection.where":"Where should we send the code?","airlock.phone_verification_or_email_verification.response.title":"Enter your 4-digit code.","airlock.phone_verification_or_email_verification.We sent a code to your phone number":"We sent a code to your phone number ending in %{last_four_digits}.","airlock.phone_verification_or_email_verification.Depending on your provider":"Depending on your provider, it may take a few minutes to arrive.","airlock.phone_verification_or_email_verification.We will wait right here":"We’ll wait right here.","airlock.phone_verification_or_email_verification.Send me a text message":"Send me a text message (SMS)","airlock.phone_verification_or_email_verification.Call me":"Call me","airlock.phone_verification_or_email_verification.Phone number ending in":"Phone number ending in %{last_four}","airlock.phone_verification_or_email_verification.Enter Your Code":"Enter your code","airlock.phone_verification_or_email_verification.response.invalid":"Looks like you entered the code incorrectly.","airlock.identity_info_confirmation.response.confirm_details":"Confirm details","airlock.identity_info_confirmation.response.make_sure_details_are_correct":"Take a moment to make sure your account details are still correct.","airlock.identity_info_confirmation.response.name":"Name","airlock.identity_info_confirmation.response.first_name":"First name","airlock.identity_info_confirmation.response.last_name":"Last name","airlock.identity_info_confirmation.response.email":"Email address","airlock.identity_info_confirmation.response.birthday":"Birthday","airlock.identity_info_confirmation.response.birthday_month":"Month","airlock.identity_info_confirmation.response.birthday_day":"Day","airlock.identity_info_confirmation.response.birthday_year":"Year","airlock.identity_info_confirmation.response.confirm_and_continue":"Confirm and Continue","airlock.identity_info_confirmation.response.you_are_X_years_old":"You’ve indicated you are %{emphasis_start}%{smart_count} year old%{emphasis_end}. ||||You’ve indicated you are %{emphasis_start}%{smart_count} years old%{emphasis_end}.","airlock.identity_info_confirmation.response.is_this_age_correct":"Is this correct?","airlock.identity_info_confirmation.response.not_correct_change_my_birthday":"No, change my birthday","airlock.identity_info_confirmation.response.yes_my_birthday_is_correct":"Yes, this is correct","airlock.password_reset.response.title":"Let’s change your password.","airlock.password_reset.response.description":"Changing your password is an easy way to help keep your account secure. Let’s do that now.","airlock.password_reset.response.current_password":"Current Password","airlock.password_reset.response.new_password":"New Password","airlock.password_reset.response.confirm_new_password":"Confirm New Password","airlock.password_reset.Next":"Change Password","airlock.email_code_verification.multi_select_title":"Email","airlock.email_code_verification.response.description":"We sent an email with the code to %{user_email}. It may take a minute to arrive. If you haven’t received it, %{link_start}click here to resend%{link_end}.","airlock.email_code_verification.response.title":"Check your email for the code","airlock.email_code_verification.response.Input Placeholder.Enter Your Code":"Enter your 4-digit code","airlock.aov.Footer Text.Contact us if no access to phone or email":"Or %{link_start}contact us%{link_end} to verify your account (this may take longer).","airlock.email_verification.option_selection.title":"Confirm your email address","airlock.email_verification.option_selection.description":"We’re going to send you an account verification email to: %{linebreak} %{user_email} %{linebreak} %{linebreak} If you have trouble receiving the email be sure to check your spam folder.","airlock.email_verification.response.title":"Check your email","airlock.email_verification.response.description":"We just sent an email to %{linebreak} %{user_email} %{linebreak} %{linebreak} Once you confirm your email address, you’ll be on your way.","airlock.email_verification.response.Next":"Done","airlock.email_verification.cant_get_to_email":"Can’t get to your email?","airlock.email_verification.let_us_know":"Let us know.","airlock.device_association_email_verification.option_selection.title":"Please verify your device","airlock.device_association_email_verification.option_selection.description":"To keep your account secure, we’re going to send you a device verification email to: %{linebreak} %{user_email} %{linebreak} %{linebreak} If you have trouble receiving the email be sure to check your spam folder. %{linebreak} %{linebreak} To verify, please open the link on your current device’s browser.","airlock.device_association_email_verification.response.title":"Check your email","airlock.device_association_email_verification.response.description":"We just sent a device confirmation email to%{linebreak} %{user_email}%{linebreak} %{linebreak} To verify your device, please open this link in your %{emphasis_start}current device’s browser%{emphasis_end}.","airlock.device_association_email_verification.response.Next":"Done","airlock.device_association_email_verification.cant_get_to_email":"Can’t get to your email?","airlock.device_association_email_verification.let_us_know":"Let us know.","airlock.account_disabled.introduction.title":"Account Disabled","airlock.account_disabled.introduction.introduction":"To help protect your information, we’ve temporarily blocked your Airbnb account.","airlock.account_disabled.introduction.description":"To restore access, send an email to account.disabled@airbnb.com from an email address associated with your Airbnb account.","airlock.no_phone_access.introduction.title":"Send us an email to confirm your account","airlock.no_phone_access.introduction.introduction":"For security reasons, having Airbnb manually confirm this change can take 1-2 days. Email us at <a href=\"mailto:account.disabled@airbnb.com\">account.disabled@airbnb.com</a> from an address associated with your account and we’ll take it from there.","airlock.no_phone_access.introduction.tip.title":"Make this update faster with your phone","airlock.no_phone_access.introduction.tip.description":"If you’re travelling or your phone’s just out of reach, wait until you get it back and try to make this update again.","airlock.no_phone_access.Send Me a Code":"Send Me a Code","airlock.no_email_access.introduction.title":"Emailing us will take longer.","airlock.no_email_access.introduction.introduction":"For security reasons, having Airbnb manually confirm this change can take 1-2 days. Email us at <a href=\"mailto:account.disabled@airbnb.com\">account.disabled@airbnb.com</a> from an address associated with your account and we’ll take it from there.","airlock.no_email_access.introduction.tip.title":"Make this update faster with your phone","airlock.no_email_access.introduction.tip.description":"If you’re travelling or your phone’s just out of reach, wait until you get it back and try to make this update again.","airlock.contact_ticket.option_selection.title":"Thanks! We’re reviewing your account now","airlock.contact_ticket.option_selection.description":"We’ll send you an email when your account is verified, or you can try accessing your account again in an hour.","airlock.contact_ticket.response.title":"Check back later","airlock.contact_ticket.response.description":"We’re reviewing your account details as quickly as possible. We’ll send you a notification when you can access your account, or you can try again in an hour.","airlock.backup_verification_link.send_code_by_phone_or_email":"%{link_start}Send a code by phone or email instead%{link_end}","airlock.send_code_link.To quickly verify your account":"To quickly verify your account, %{link_start}send a code%{link_end}","airlock.contact_us_form.option_selection.title":"Need our help?","airlock.contact_us_form.option_selection.description":"Tell us a little bit about what’s not working. Detailed info will help us resolve the issue as quickly as possible.","airlock.contact_us_form.option_selection.Your reason":"Provide details below","airlock.contact_us_form.option_selection.characters remaining":"%{min_length} character minimum. %{character_count}/%{min_length} characters","airlock.contact_us_form.option_selection.ticket description text":"Enter details regarding the issue here","airlock.contact_us_form.option_selection.wrong character count":"Your response needs to be between %{min_length} and %{max_length} characters.","airlock.contact_us_form.response.title":"We’ll be in touch soon","airlock.contact_us_form.response.description":"Someone from our team will respond directly to the email address associated with your account. You’ll be able to use your Airbnb account as usual once we’ve reviewed your account.","airlock.contact_us.response.title":"Get help with your account","airlock.contact_us.response.description":"We're sorry you're having trouble accessing your Airbnb account. Please email <a href=\"mailto:account.verify@airbnb.com\">account.verify@airbnb.com</a> and include the email address and phone number associated with your Airbnb account.","airlock.contact_us.response.description.additional text":"After we receive this information, someone from our team will get back to you as soon as possible.","airlock.chargeback_appeal.introduction.title":"We need a little more information","airlock.chargeback_appeal.introduction.description":"To keep the Airbnb community secure, we sometimes ask for additional payment verification. Please provide a billing statement to confirm that you’re authorised to use %{formatted_cc}. We will review your statement within 24 hours and let you know if you’re approved to continue booking. <a href=\"/help/article/1531\" target=\"_blank\">Learn more</a>","airlock.chargeback_appeal.response.title":"Please upload your billing statement","airlock.chargeback_appeal.response.description":"Feel free to block out account balances, any non-Airbnb transactions, and account numbers as long as your full name and the last four digits are visible.","airlock.chargeback_appeal.response.upload_prompt":"Upload statement","airlock.chargeback_appeal.response.payment_method_attempted":"Payment Method Attempted","airlock.chargeback_appeal.response.reupload_prompt":"Upload a different statement","airlock.chargeback_appeal.response.accepted_file_types":"You can <a href=\"/help/article/1625\" target =\"_blank\">find your statement</a> on your card issuer’s website and upload it as a photo or PDF file.","airlock.chargeback_appeal.response.upload_image_too_big":"Your image was more than 5mb. Try again with a smaller image.","airlock.chargeback_appeal.response.sorry_something_went_wrong":"Sorry, something went wrong.","airlock.chargeback_appeal_submitted.introduction.title":"Got it! Please sit tight while we review","airlock.chargeback_appeal_submitted.introduction.description":"We’ll email you know within 24 hours to let you know if you’re authorised to continue booking. There’s nothing else you need to do right now.","airlock.chargeback_appeal_under_review.introduction.title":"Please wait to book","airlock.chargeback_appeal_under_review.introduction.description":"We’re reviewing your billing statement for %{formatted_cc}. There’s nothing else you need to do right now.","airlock.chargeback_appeal_denied.introduction.title":"Your account has been deactivated","airlock.chargeback_appeal_denied.introduction.description":"After a thorough review, we were unable to verify your payment method. If you’d like to appeal this decision, please contact us at <a href=\"mailto:account.disable@airbnb.com\">account.disable@airbnb.com","airlock.chargeback_appeal_android.introduction.title":"We need a little more information","airlock.chargeback_appeal_android.introduction.description":"To keep the Airbnb community secure, please confirm that you’re authorised to use %{formatted_cc}. If you choose to continue, we’ll need a card statement for this payment method.","airlock.chargeback_appeal_android.response.title":"Please continue in your web browser","airlock.chargeback_appeal_android.response.description":"In order to finish verifying your payment method, you will need to login and retry this booking in your web browser. After you resubmit your request to book, you will again be prompted to submit your card statement. Don’t worry, we’ll walk you through the process step-by-step.","airlock.contact_us_chargeback.response.title":"Contact Us","airlock.contact_us_chargeback.response.description":"To keep the Airbnb community secure, we sometimes ask for additional payment verification. Please email <a href=\"mailto:account.enable@airbnb.com\">account.enable@airbnb.com</a> to receive further instructions on how to verify your payment method. <a href=\"/help/article/1531\" target=\"_blank\">Learn more</a>","airlock.contact_kba.response.confirm_details":"Confirm the information on your account","airlock.contact_kba.response.confirm details extra description":"To verify your account, we’ll match the info you provide here with the info on your account.","airlock.contact_kba.response.confirm details description backup link":"To do this more quickly, you can %{link_start}send a code%{link_end} to your email or phone instead.","airlock.contact_kba.response.name":"Name","airlock.contact_kba.response.What is the name on your account":"What’s the name on your account?","airlock.contact_kba.response.first_name":"First name","airlock.contact_kba.response.last_name":"Last name","airlock.contact_kba.response.What is the full phone number for":"What is the full phone number for:","airlock.contact_kba.response.full_phone_number":"Full phone number","airlock.contact_kba.response.What is the birth date on your account":"What’s the birth date on your account?","airlock.contact_kba.response.Confirm the details of a payment method on your account":"Confirm the details of a payment method on your account","airlock.contact_kba.response.payment_method.fine print":"This payment method won’t be charged","airlock.contact_kba.response.birthday_month":"Month","airlock.contact_kba.response.birthday_day":"Day","airlock.contact_kba.response.birthday_year":"Year","airlock.contact_kba.response.expiration field labels":"Expiration","airlock.contact_kba.response.Expiration month label placeholder":"MM","airlock.contact_kba.response.Expiration year label placeholder":"YYYY","airlock.contact_kba.response.submit":"Submit","airlock.contact_kba.response.missing values":"Please enter values for all the fields of the form.","airlock.micro_authorization.introduction.title":"Verify your payment method in order to continue","airlock.micro_authorization.introduction.introduction":"To keep our community secure, some payments may need additional verification. We will place two temporary authorisations of %{max_auth_amount} or less on your card. These authorisations usually appear instantly. <br/>%{help_link_begin}Why do I need to verify a payment method?%{help_link_end}","airlock.micro_authorization.response.title":"Enter the amounts authorised to card","airlock.micro_authorization.response.description":"Look for two small, temporary authorisations labelled \"Airbnb\" on your card's account. The amounts will not be permanently charged to your card and will soon disappear.","airlock.micro_authorization.response.invalid":"The amounts were incorrect. Please try again.","airlock.micro_authorization.response.invalid_amounts":"Each amount must be %{max_auth_amount} or less.","airlock.micro_authorization_failure.introduction.title":"You failed too many times","airlock.micro_authorization_failure.introduction.description":"For security reasons, you can no longer verify your card by confirming authorisations.","airlock.micro_authorization_exception.introduction.title":"Failed to place authorisations on your card","airlock.micro_authorization_exception.introduction.description":"Unfortunately, we were unable to issue authorisations on your card. We have to try another method to verify your card instead.","airlock.fake_inventory_appeal.introduction.title":"Get ready to host","airlock.fake_inventory_appeal.introduction.description":"We ask hosts to confirm a few details before they list a new space. You'll only need to do this once.","airlock.fake_inventory_appeal.introduction.help_link":"<a href=\"help/article/1237/how-does-providing-identification-on-airbnb-work\" target=\"_blank\">Why do I need to do this?</a>","airlock.fake_inventory_appeal.response.title":"Upload a copy of your utility bill","airlock.fake_inventory_appeal.response.description":"Take a photo or screenshot of a recent utility bill for this space. Your full name and address should be visible, but feel free to cover any other information that you don’t want to share.<br/><br/><a href=\"help/article/1237/how-does-providing-identification-on-airbnb-work\" target=\"_blank\">Why do I need to do this?</a>","airlock.fake_inventory_appeal.response.upload_prompt":"Choose a file to upload","airlock.fake_inventory_appeal.response.reupload_prompt":"Upload a different utility bill","airlock.fake_inventory_appeal.response.accepted_file_types":"You can upload the utility bill as a photo or PDF file.","airlock.fake_inventory_appeal.response.upload_image_too_big":"Your image was more than 5MB. Try again with a smaller image.","airlock.fake_inventory_appeal.response.sorry_something_went_wrong":"Sorry, something went wrong.","airlock.fake_inventory_appeal_submitted.introduction.title":"We’re reviewing your info","airlock.fake_inventory_appeal_submitted.introduction.description":"Someone on our team will review the info you provided within 24 hours. As soon as they do, you’ll be able to start accepting reservations.","airlock.fake_inventory_appeal_under_review.introduction.title":"Please wait to list","airlock.fake_inventory_appeal_under_review.introduction.description":"We’re reviewing your info. There’s nothing else you need to do right now.","airlock.photo_id_verification_for_fi_appeal.introduction.title":"Get ready to host","airlock.photo_id_verification_for_fi_appeal.introduction.description":"We ask hosts to confirm a few details before they list a new space. You’ll only need to do this once.","airlock.photo_id_verification_for_fi_appeal.introduction.help_link":"<a href=\"help/article/1237/how-does-providing-identification-on-airbnb-work\" target=\"_blank\">Why do I need to do this?</a>","airlock.photo_id_verification_for_fi_appeal.response.title":"Scan Your ID","airlock.photo_id_verification_for_fi_appeal.verified":"ID Verified","airlock.photo_id_verification_for_fi_appeal.response.invalid":"Something went wrong while scanning your ID. Please try again.","airlock.introduction":"In order to continue, we ask that you complete a few challenges.","airlock.Get Started":"Get Started","airlock.Upload_a_statement":"Upload a statement","airlock.Upload_a_statement_instead":"Upload a statement instead","airlock.Change_payment_method":"Change payment method","airlock.Continue":"Continue","airlock.Next":"Next","airlock.Done":"Done","airlock.Submit":"Submit","airlock.Back":"Back","airlock.OK":"OK","airlock.Go to your dashboard":"Go to your dashboard","airlock.Email Airbnb":"Email Airbnb","airlock.Start Over":"Start Over","airlock.success.Thanks":"Thanks %{first_name}","airlock.success.You are done":"You’re done! You can go back to what you were doing.","airlock.utility_bill_upload":"Upload a utility bill","airlock.photo_id_verification":"Provide a government ID","airlock.generic_error":"Something went wrong with your request","have_a_moment":"Have a moment?","help_make_experience_better":"Help us make your Airbnb experience better by answering a quick survey.","lets_do_this":"Let's do this!","thanks_for_helping":"Thanks for helping us out!","thanks_for_providing_feedback":"Thanks for providing your feedback","fill_out_survey":"We'd love it if you filled out this quick survey.","sojump_have_a_moment":"Have 2 minutes?","sojump_help_make_experience_better":"Help us make your Airbnb experience better by answering a quick survey.","sojump_lets_do_this":"Let's do it!","surveyair_cancel":"Cancel","surveyair_submit":"Submit","surveyair_next":"Next","surveyair_back":"Back","surveyair_pagination":"%{currentPage} of %{totalNumPages} pages","surveyair_strongly_disagree":"Strongly Disagree","surveyair_disagree":"Disagree","surveyair_neutral":"Neutral","surveyair_agree":"Agree","surveyair_strongly_agree":"Strongly Agree","surveyair_no_answer":"No Answer","surveyair_very_difficult":"Very Difficult","surveyair_difficult":"Difficult","surveyair_easy":"Easy","surveyair_very_easy":"Very Easy","surveyair_feedback_sent":"Feedback sent! Thanks for sharing your experience with us.","surveyair_go_to_airbnb":"Go to Airbnb","shared.Close this modal":"Close this modal","accessibility.pagination_number.selected_page_link":"Page %{pageNumber}, current page","accessibility.pagination_number.unselected_page_link":"Page %{pageNumber}","accessibility.pagination_text.selected_page_link":"Page %{pageText}, current page","accessibility.pagination_text.unselected_page_link":"Page %{pageText}","shared.Next":"Next","shared.Back":"Back","shared.Previous":"Previous","accessibility.text_for_link_to_account":"Account","accessibility.text_for_icon_indicating_unread":"Has unread","shared.link_to_users_account_options":"%{usersName}’s account","your_trips.x_guest(s)":"%{smart_count} guest||||%{smart_count} guests","your_trips.x_listing(s)":"%{smart_count} Listing||||%{smart_count} Listings","header.View Trips":"View Trips","header.View Lists":"View Lists","header.You Have X List(s)":"You have %{smart_count} list||||You have %{smart_count} lists","header.X home(s)":"%{smart_count} home||||%{smart_count} homes","header.trip_title":"%{bold_start}%{experience_name}%{bold_end} in %{experience_location}","your_trips.Error":"Sorry, we can’t load trip updates right now. %{link_start}View Trips%{link_end}","reservation_status.timedout":"Expired","shared.Lists":"Lists","header.Create a list":"Create a list","header.No lists created":"No lists created","header.No upcoming trips":"No upcoming trips","header.Continue searching in (x)":"Continue searching in %{location}","create_new_list":"Create New List","list_name":"List Name","priv.everyone":"Everyone","priv.invite_only":"Invite only","priv.privacy_settings":"Privacy Settings","priv.everyone_description":"Visible to everyone and included on your public Airbnb profile.","priv.invite_only_description":"Visible only to you and any friends you invite.","shared.Save":"Save","community_commitment.before_you_join_airbnb":"Before you join","community_commitment.before_you_continue_with_what_you_were_doing":"Before you continue","community_commitment.welcoming_guests_starts_with_this_commitment":"Welcoming guests starts here","community_commitment.please_take_a_moment_to_read_this_commitment":"Please take a moment to read this","community_commitment.caption_introduction.please_agree_to_respecting_and_including_everyone.learnmore_link":"Whether it’s your first time using Airbnb or you’re one of our original travellers, please commit to respecting and including everyone in the Airbnb community. %{link_start}Learn more%{link_end}","community_commitment.caption_introduction.hosts_are_responsible_for_welcoming_people_of_all_backgrounds_with_link.learnmore_link":"As an Airbnb host, you’re responsible for welcoming people of all backgrounds, from the moment you’re considering a reservation to the moment you’re greeting guests for the first time. Please take time to read this commitment. %{link_start}Learn more%{link_end}","community_commitment.caption_introduction.all_existing_hosts_must_confirm_commitment.learnmore_link":"We’re asking all hosts to confirm their commitment to welcoming guests of all backgrounds. %{link_start}Learn more%{link_end}","community_commitment.i_agree_to_treat_everyone_without_bias":"I agree to treat everyone in the Airbnb community—regardless of their race, religion, national origin, ethnicity, disability, sex, gender identity, sexual orientation, or age—with respect, and without judgement or bias.","community_commitment.accept_the_agreement":"Accept","community_commitment.decline_the_agreement":"Decline","community_commitment.link_text_for_community_commitment_in_learn_more":"Community Commitment","community_commitment.caption_introduction.agree_to_airbnb_terms_policies_and_a_commitment.learnmore_link":"Our mission is to build a trusted community where anyone can belong anywhere. To ensure this, we’re asking you to accept our terms of service and make a commitment to respect everyone on Airbnb.","community_commitment.i_agree_to_treat_everyone_without_bias_new_content":"I agree to treat everyone in the Airbnb community—regardless of their race, religion, national origin, ethnicity, skin colour, disability, sex, gender identity, sexual orientation or age—with respect, and without judgement or bias. %{link_start}Learn more%{link_end}","community_commitment.community_commitment_title_for_the_first_paragraph":"Airbnb Community Commitment","community_commitment.terms_of_service_title_for_the_second_paragraph":"Airbnb Terms of Service","community_commitment.accept_tos_and_other_terms_body_with_multiple_links":"I also accept %{tos_link_start}Airbnb’s Terms of Service%{tos_link_end}, %{payments_link_start}Payments Terms of Service%{payments_link_end}, %{privacy_policy_link_start}Privacy Policy%{privacy_policy_link_end}, and %{nondis_link_start}Nondiscrimination Policy%{nondis_link_end}.","community_commitment.accept_tos_and_other_terms_body_with_bold_privacy_policy":"I accept %{tos_link_start}Airbnb’s Terms of Service%{tos_link_end}, %{payments_link_start}Payments Terms of Service%{payments_link_end}, and %{nondis_link_start}Nondiscrimination Policy%{nondis_link_end}. %{emphasis_start}I also agree to the processing and use of my data according to Airbnb’s %{privacy_policy_link_start}Privacy Policy%{privacy_policy_link_end}.%{emphasis_end}","community_commitment.declining_tos_and_commitment_cancels_your_account":"Declining Airbnb’s commitment and terms of service means you won’t have an account. You can still browse the site, but you won’t be able to book a reservation.","community_commitment.title_of_the_screen_to_learn_more_about_the_commitment":"About the Community Commitment","community_commitment.faq.what_happens_if_i_choose_to_decline_this?":"What if I decline the commitment?","community_commitment.faq.answer_to_what_happens_if_you_choose_to_decline_this":"If you decline the commitment, you won’t be able to host or book using Airbnb, and you have the option to cancel your account. Once your account is cancelled, future booked trips will be cancelled. You will still be able to browse Airbnb but you won’t be able to book any reservations or host any guests.","community_commitment.faq.how_can_i_give_my_feedback_or_get_more_info_about_this?":"How can I share feedback about the commitment or get more information?","community_commitment.view_help_page_to_find_more_discrimination_faqs":"You can also review our %{link_start}host resources%{link_end}, which cover frequently asked questions by hosts about Airbnb’s Nondiscrimination Policy.","community_commitment.cancel_your_account?":"Cancel your account?","community_commitment.cancel_signing_up_on_airbnb?":"Cancel signup?","community_commitment.declining_the_commitment_cancels_your_account":"Declining this commitment means that your Airbnb account will be cancelled, and your future reservations will be cancelled.","community_commitment.declining_the_commitment_means_you_will_not_have_an_account":"Declining this commitment means that you won’t have an Airbnb account, though you can still browse the site.","community_commitment.why_did_airbnb_create_this_commitment?":"Why did Airbnb create this commitment?","community_commitment.important_step_toward_creating_a_global_community":"This commitment is an important step towards creating a global community where everyone can truly belong. Discrimination prevents hosts, guests, and their families from feeling included and welcomed, and we have no tolerance for it. Building an Airbnb where everyone can belong hinges on knowing that everyone in our community understands this mission and agrees to help us achieve it.","community_commitment.what_happens_to_my_future_reservations_if_I_decline?":"What happens to my future reservations if I decline?","community_commitment.your_future_reservations_will_be_canceled_if_you_decline":"Any future reservations will be cancelled.","community_commitment.your_reservation_will_be_refunded_according_to_policy":"Your reservation will be refunded according to the host’s cancellation policy.","shared.learn_more_sentence_link":"%{link_start}Learn more%{link_end}.","community_commitment.future_reservations_will_be_canceled_with_guest_refunds":"Any future reservations will be cancelled and your guests will receive a full refund.","community_commitment.if_booked_as_a_guest_future_reservations_will_be_canceled":"If you booked as a guest, any future reservations will be cancelled.","community_commitment.what_if_laws_restrict_hosting_certain_guests?":"What if laws in my area restrict me from hosting certain guests?","community_commitment.please_post_legal_restrictions_on_your_listing":"Please post about the restriction on your listing, but be clear that it is a legal requirement in your area and that you are complying with local law.","community_commitment.what_if_i_have_safety_concerns_as_a_host?":"As a host, what if I have safety concerns about accepting reservations from anyone?","community_commitment.if_you_host_shared_space_you_can_restrict_to_same_gender_guests":"If you will share your living spaces with a guest, you may make a unit available only to guests of your own gender.","community_commitment.you_may_turn_down_guests_for_non_discriminatory_reasons":"Under this policy, you may also turn down a guest for other reasons, just not on the basis of race, religion, national origin, ethnicity, sexual orientation, or age.","community_commitment.reflect_on_reasoning_to_avoid_bias_when_considering_requests":"In general, when considering a booking request, reflect on your reasoning to ensure that bias isn’t a factor.","community_commitment.can_i_decline_reservations_requests_from_disabled_guests":"Can I decline guests with disabilities if I don’t think my home is suitable for them?","community_commitment.tell_prospective_guests_about_your_listing_accessibility":"In many cases, Airbnb hosts are not required to make their homes compliant with the standards set out in the Americans with Disabilities Act (ADA) . However, you can’t decline a guest based on any actual or perceived disability. You should do your best to provide accurate information about your home’s accessibility features (or lack of them), allowing for guests with disabilities to decide for themselves whether the home is appropriate to their individual needs.","community_commitment.what_if_i_change_my_mind_after_declining_the_commitment?":"What if I change my mind after declining?","community_commitment.we_will_send_you_info_about_how_to_reinstate_your_account":"Once your account has been cancelled, we’ll send you information about how to reinstate it if you change your mind. You’ll still be required to accept the commitment.","community_commitment.you_can_sign_up_again_if_you_cancel_your_account":"Once your account has been cancelled, you can always sign up again if you change your mind. You’ll still be required to accept the commitment.","community_commitment.send_us_your_feedback_via_email":"We welcome your feedback at %{email_address}.","community_commitment.cancel_signup_call_to_action":"Cancel signup","community_commitment.cancel_my_account_call_to_action":"Cancel my account","shared.Go back":"Go back","generic_error.sorry_something_went_wrong_please_try_again":"Sorry, something went wrong. Please try again.","community_commitment.confirmation_of_signup_cancellation":"Signup cancelled","community_commitment.confirmation_of_account_cancellation":"Your account has been cancelled","community_commitment.we_welcome_feedback_on_why_you_declined_the_commitment":"We welcome your feedback about your decision to decline.","community_commitment.send_your_feedback_call_to_action":"Send feedback","shared.Skip":"Skip","community_commitment.thanks_for_your_feedback_on_the_commitment":"Thanks for your feedback!","community_commitment.your_signup_to_airbnb_was_canceled":"Your signup was cancelled.","community_commitment.your_airbnb_account_has_been_canceled":"Your account has been cancelled.","community_commitment.although_your_account_was_canceled_you_can_still_browse_the_site":"You can continue browsing the site, though.","shared.china_transparency_signup_terms":"If I am a resident of China, I will contract with Airbnb China, and my information will be stored and processed in accordance with Chinese laws, including privacy and information disclosure laws.","shared.Log_in":"Log in","must_log_in":"You must log in to continue","log_in_to_save":"Log in to save this to a Wish List.","concur.link_your_account":"Link Your Concur Account","concur.sign_up":"Sign up to travel with Airbnb and track your trips and expenses through Concur.","shared.Sign up with email":"Sign up with Email","shared.Continue with Email":"Continue with Email","shared.Create Account":"Create Account","shared.Google":"Google","shared.Facebook":"Facebook","shared.Onelogin":"Onelogin","shared.WeChat":"WeChat","shared.Weibo":"Weibo","shared.Alipay":"Alipay","shared.Email":"Email","signup_method.continue_with_service":"Continue with %{service_name}","signup_method.signup_with_service":"Sign up with %{service_name}","login_method.login_with_service":"Log in with %{service_name}","shared.Sign up with Facebook":"Sign up with Facebook","shared.Sign up with WeChat":"Sign up with WeChat","shared.Sign up with Weibo":"Sign up with Weibo","shared.Sign up with Google":"Sign up with Google","shared.Log in with WeChat":"Log in with WeChat","shared.Log in with Weibo":"Log in with Weibo","shared.Log in with Alipay":"Log in with Alipay","shared.Log in with Facebook":"Log in with Facebook","shared.Log in with Onelogin":"Log in with Onelogin","shared.Log in with Google":"Log in with Google","shared.More login options":"More login options","shared.More signup options":"More signup options","user.signup.already_member":"Already an Airbnb member?","shared.generic_tos_ndp_acceptance_2016":"By clicking Sign up or Continue with, I agree to Airbnb’s %{terms_of_service_link}, %{payments_terms_link}, %{privacy_policy_link}, and %{nondiscrimination_policy_link}.","shared.generic_tos_ndp_acceptance_2016_privacy_policy":"By clicking Sign up or Continue with, I agree to Airbnb’s %{terms_of_service_link}, %{payments_terms_link}, and %{nondiscrimination_policy_link}. %{font_start}I also agree to the processing and use of my data according to Airbnb's %{privacy_policy_link}.%{font_end}","shared.Terms of Service":"Terms of Service","terms.Nondiscrimination Policy":"Nondiscrimination Policy","shared.Payments Terms of Service":"Payments Terms of Service","shared.Privacy_Policy":"Privacy Policy","shared.Guest Refund Policy":"Guest Refund Policy","shared.Host_Guarantee_Terms":"Host Guarantee Terms","shared.or":"or","shared.Learn_more":"Learn more","Email Address":"Email Address","shared.Remember me":"Remember me","user.signup.forgot_password_moweb":"Can’t login?","shared.show_password":"Show password","shared.show_password_icon":"Toggle password visibility button","shared.hide_password":"Hide password","signup.use phone number instead":"Use phone number instead","user.signup.no account yet":"Don’t have an account?","shared.Sign up":"Sign up","shared.Sign up to book":"Sign up to book","shared.Log in to book":"Log in to book","shared.Stayed here in":"Stayed here in","signup.other methods":"Use other methods","First name":"First name","Last name":"Last name","Email address":"Email address","Confirm Password":"Confirm Password","Work email":"Work email","tooltip.signup_form.work_email":"We’ll use this email to add you to your company’s Airbnb for Business account.","user.signup.opt_in_emails.coupons":"I’d like to receive coupons and inspiration","Birthday":"Birthday","user.signup.validation.birthday.must be 18 or older":"To sign up, you must be 18 or older. Other people won’t see your birthday.","user.birthday.month":"Month","user.birthday.day":"Day","user.birthday.year":"Year","signup.Sign up with Phone Number":"Sign up with Phone Number","signup.use email instead":"Use email instead","signup.Enter 4 digit code":"Enter 4-digit Code","signup.Input your confirmation code":"We sent an SMS to %{mobile_number}. Enter the code in that message.","signup.change my number":"Change my number","signup.Verification code":"Verification code","signup.Send a 4 digit phone number verification code":"Send code","signup.Send code again":"Send code again","shared.Phone number":"Phone number","shared.Country code":"Country code","auth_merge.error":"Unable to perform action. Please try again later.","auth_merge.password":"Please fill out your password.","auth_merge.signup_with_existing_email":"Looks like you already have an account. Please log in instead.","auth_merge.signup_with_existing_facebook_account":"You already created an account using Facebook. Please log in instead.","auth_merge.signup_with_existing_google_account":"You already created an account using Google. Please log in instead.","auth_merge.reset_password_signup_with_existing_facebook_account":"You joined Airbnb with Facebook. Click the button below to log in.","auth_merge.reset_password_signup_with_existing_google_account":"You joined Airbnb with Google. Click the button below to log in.","auth_merge.reset_password":"Reset password","auth_merge.login_with_different_account":"Login with a different account","auth_merge.email_login_via_signup":"You already have an account. Instead of creating a new account, we logged you in. Next time, just go to \"Log in\" to view your account.","signup.account_not_exist_confirm_create":"We didn’t find an Airbnb account for %{email}. Want to create a new account?","signup.tos last step please agree to the term":"Please agree to the terms.","signup.oops tos last step please agree to the term":"Oops! Please agree to the terms and conditions to continue.","signup.to complete signup please agree to the terms":"To complete signup, please agree to the terms.","signup.create_new_account":"Create new account","signup.already_have_account":"Already have an Airbnb account?","signup.continue button on last step":"Continue","signup_options.one":"Sign up with %{link}","signup_options.two":"Sign up with %{link1} or %{link2}","signup_options.more_than_two":"Sign up with %{links}, or %{last_link}","support.array.words_connector":", ","signup_tos.the panel title of the tos box":"To continue, please agree to the terms","error.To sign up, you must be 18 or older.":"To sign up, you must be 18 or older.","shared.Sorry":"Sorry.","users.remember_browser.header":"Add to trusted browsers?","users.remember_browser.message":"We won't send you login notifications when youaccess your account from a trusted browser.","users.remember_browser.remember_browser_option":"Trust this browser","users.remember_browser.dont_remember_browser_option":"Don't trust this browser","users.otp.header":"Two-factor authentication","shared.this computer is not shared 2fa prompt":"This computer is not shared. Please do not prompt me for two-factor codes for 30 days.","OTP.submit":"Submit","Remember_Browser.submit":"Continue","login.Log in with Phone Number":"Phone Number","login.Log in with Email":"Email","ask for name and birthday":"What’s your name and birthday?","error message an invalid password when signing up":"Your password can’t contain your name or email address. Please try again.","create your account":"Create your account","shared.Default Profile Photo":"Default profile photo","china.login.Log in to Airbnb":"Log in to Airbnb","china.login.Do not have an account yet?":"Don’t have an account yet?","china.login.more login options":"Use other login methods","china.login.Wechat login":"Log in with WeChat","china.login.Weibo login":"Log in with Weibo","china.login.Alipay login":"Log in with Alipay","china.login.Phone number login":"Log in with Phone Number","china.login.Email login":"Log in with Email","china.login.OTP Phone number login":"Log in with Phone SMS","china.login.Phone number or Email address":"Phone number/Email address","china.login.Please add the country code in front of your phone number.":"Please add the country code in front of your phone number. For example: +86","china.signup.Wechat signup":"Sign up with WeChat","china.signup.Weibo signup":"Sign up with Weibo","china.signup.Alipay signup":"Sign up with Alipay","china.signup.Phone number signup":"Sign up with Phone Number","china.signup.Email signup":"Sign up with Email","china.signup.button.Resend verification code":"Resend verification code","china.signup.fields.placeholder.Verification code":"Verification code","china.signup.fields.placeholder.Password":"Set password","china.signup.fields.placeholder.Surname":"Surname","china.signup.fields.placeholder.Given name":"Given name","china.signup.fields.description.Birthdate":"Airbnb will not share your birthday with any hosts or guests. Rest assured.","china.signup.fields.description.Receive SMS":"I’d like to receive coupons, promotions, surveys, and updates about Airbnb and its partners, via SMS and phone.","china.signup.fields.description.Receive email":"I’d like to receive coupons, promotions, surveys, and updates about Airbnb and its partners, via email.","china.signup.step.Account Info Title":"Create an Airbnb account","china.signup.Already have an account?":"Already have an account?","china.signup.step.Profile Info Title":"Complete your profile","china.signup.We need more info about you for Airbnb":"Airbnb is a community of real people. Please provide your real name and birthday to complete signup.","china.signup.We need your name for Airbnb":"Airbnb is a community of real people. Please provide your real name to complete signup.","china.signup.step.Update Password Title":"Set a secure password","china.signup.Cannot include name in password":"For security, you cannot use your name in your password. Please set another password","china.signup.signup CTA":"Sign up","china.signup.complete signup CTA":"Complete sign up","china.signup.more signup options":"Use other signup methods","china.auth_method.phone":"Phone","china.signup.phone.title":"Phone Number Sign Up","china.signup.email.title":"Email Sign Up","china.signup.signup and confirm you are over 18":"By proceeding with signup, you confirm that you are at least 18 years old.","referrals.available_travel_credit_and_min_trip":"Up to %{tag_start}%{credit_amount} travel credit%{tag_end} will automatically be applied to your next booking of %{min_trip_cost} or more.","referrals.available_travel_credit_and_no_min_trip":"Up to %{tag_start}%{credit_amount} travel credit%{tag_end} will automatically be applied to your next booking.","referrals.available_travel_credit_and_min_trip_v2":"Up to %{tag_start}%{credit_amount} travel credit%{tag_end} will automatically be applied to your next booking of %{min_trip_cost} or more. %{link_start}Invite friends to earn more!%{link_end}","referrals.available_travel_credit_and_no_min_trip_v2":"Up to %{tag_start}%{credit_amount} travel credit%{tag_end} will automatically be applied to your next booking. %{link_start}Invite friends to earn more!%{link_end}","referrals.coupon_expires_at":"Exp. %{expiration_date}","referrals.see_terms_and_conditions":"See Terms","react_dates.focus_start_date":"Interact with the calendar and add the check-in date for your trip.","react_dates.keyboard_nav_instructions":"Press the down arrow key to interact with the calendar and select a date. Press the question mark key to get the keyboard shortcuts for changing dates.","react_dates.clear_dates":"Clear Dates","react_dates.choose_available_check_in":"Choose %{checkin_date} as your check-in date. It's available.","react_dates.choose_available_check_out":"Choose %{checkout_date} as your check-out date. It's available.","react_dates.date_is_unavailable":"Not available %{date}","react_dates.use_arrow_keys_to_navigate_dates":"Use arrow keys to move through available dates.","react_dates.close_datepicker":"Close","react_dates.prev_month":"Move backward to switch to the previous month.","react_dates.next_month":"Move forward to switch to the next month.","react_dates.keyboard_shortcuts":"Keyboard shortcuts","react_dates.show_keyboard_shortcuts":"Open the keyboard shortcuts panel","react_dates.hide_keyboard_shortcuts":"Close the shortcuts panel","react_dates.open_panel":"Open this panel","react_dates.enter_key":"Enter key","react_dates.left_right_arrows":"Right and left arrow keys","react_dates.up_down_arrows":"Up and down arrow keys","react_dates.page_up_down":"Page up and page down keys","react_dates.home_end":"Home and end keys","react_dates.escape":"Escape key","react_dates.question_mark":"Question mark","react_dates.select_focused_date":"Select the date in focus","react_dates.move_focus_by_day":"Move backward (left) and forward (right) by one day","react_dates.move_focus_by_week":"Move backward (up) and forward (down) by one week","react_dates.move_focus_by_month":"Switch months","react_dates.move_focus_to_start_end_week":"Go to the first or last day of a week","react_dates.return_focus_to_input":"Return to the date input field","phone_number_replace_widget.enter_code_msg":"We've sent code to:","phone_number_widget.verify_validation_error":"Please enter a verification code.","phone_number_widget.number_too_short":"The phone number you entered was too short.","phone_number_widget.please_enter_a_number":"Please enter a phone number.","phone_number_widget.verification_code_four_digits":"The verification code should be a four digit number.","shared.Country":"Country","phone_verification.not_in_country":"Not in %{country_name}?","phone_verification.phone_number_country_code_label_and_current_code":"Phone country code %{country_code}","country_name_with_corresponding_phone_number_country_code_like_United States (+1)":"%{country_name} (%{phone_country_code_prefix})","phone_verification.change_country":"%{link_start}Change country%{link_end}","shared.Verify via SMS":"Verify via SMS","shared.Verify via Call":"Verify via Call","shared.why_verify":"Why Verify?","shared.Verify":"Verify","phone_verification.enter_verification_code_via_sms":"OK, check your phone (%{phone_number}) for a text from us. Enter the 4-digit code:","phone_verification.enter_verification_code_via_call":"OK, we’ll call %{phone_number} with a code. Enter the 4-digit code:","shared.Try again":"Try again","shared.Call me instead":"Call me instead","shared.Text me instead":"Text me instead","airlock.common back to previous screen":"Back","airlock.common select fallback friction":"I need help","airlock.common next to following view":"Next","airlock.common submit":"Submit","airlock.common continue back to what user was doing":"Done","airlock.common okay":"OK","airlock.common multi friction selection header":"Select a method","airlock.common verification code input box label":"Enter your code","airlock.common try another verification":"Try another verification","airlock.common first name":"First name","airlock.common last name":"Last name","airlock.common phone number":"Phone Number","airlock.common try again":"Try again","airlock.common day":"Day","airlock.common month":"Month","airlock.common year":"Year","airlock.common.enter code digit":"Enter digit %{digit_number} of the code your received","airlock.common.didnt get it":"Didn’t get it?","airlock.common.try again":"Try again","airlock.account ownership verification.friction selection header text":"Select a verification method","airlock.account ownership verification header text":"Help us confirm it’s really you","airlock.account ownership verification description text":"Your account security is important to us. That’s why we ask you to complete an additional verification step when you take certain actions or log in from a new place.","airlock.account ownership verification header text.v2":"We don’t recognise this device","airlock.account ownership verification description text.v2":"To keep your account secure, choose an option below.","airlock.account ownership verification.phone number label":"Phone number:","airlock.account ownership verification.other options label":"Other options:","airlock.payment instrument verification.success header":"Thanks, %{first_name}","airlock.payment instrument verification.success description":"Your card is confirmed—now we’ll finish processing your payment.","airlock.payment instrument verification.fallback on cba":"Upload a statement instead","airlock.payment verification help link":"Why do I need to verify my payment method?","airlock.email code verification multi friction select label":"Get an email","airlock.email code verification multi friction select label.v2":"Get a code by email at %{email_address}","airlock.email code verification multi friction select label.v3":"Get a code by email at %{strong_start}%{email_address}%{strong_end}","airlock.email code verification intro title":"Get a code by email","airlock.email code verification intro description":"We’ll send a code to the email address on your account, %{email_address}.","airlock.email code verification intro send email button":"Send code","airlock.email code verification code input title":"Enter your security code","airlock.email code verification code input description":"We sent your code to %{email_address}. It might take a minute or two for the email to arrive.","airlock.email code verification code input description.v2":"We emailed your code to %{email_address}. It may take a minute to arrive.","airlock.cba intro title":"We need a little more information","airlock.cba intro description":"To keep the Airbnb community secure, we sometimes ask for additional payment verification. Please provide a billing statement to confirm that you’re authorised to use %{formatted_cc}. We will review your statement within 24 hours and let you know if you’re approved to continue booking. %{link_start}Learn more%{link_end}","airlock.cba form title":"Please upload your billing statement","airlock.cba form description about censoring":"Feel free to block out account balances, any non-Airbnb transactions, and account numbers as long as your full name and the last four digits are visible.","airlock.cba form description accepted filetypes":"You can %{link_start}find your statement%{link_end} on your card issuer’s website and upload it as a photo or PDF file.","airlock.cba form field title":"Upload statement","airlock.cba form prompt reupload":"Upload a different statement","airlock.cba awaiting review title":"Got it! Please sit tight while we review","airlock.cba awaiting review description":"We’ll email you know within 24 hours to let you know if you’re authorised to continue booking. There’s nothing else you need to do right now.","airlock.cba still pending title":"Please wait to book","airlock.cba still pending description":"We’re reviewing your billing statement for %{formatted_cc}. There’s nothing else you need to do right now.","airlock.cba something went wrong":"Sorry, something went wrong.","airlock.cba image too large":"Your image was more than 5mb. Try again with a smaller image.","airlock.micro_auth introduction title":"Verify your card","airlock.micro_auth introduction description":"To protect your card, we will send two temporary authorisations of %{max_auth_amount} or less to %{card_name} %{last_four} after you click continue.","airlock.micro_auth amount input title":"Enter the amounts","airlock.micro_auth amount input description":"We sent two temporary authorisations from Airbnb of %{max_auth_amount} or less to %{card_name} %{last_four}. These usually show up instantly, but could take up to 2-3 days to appear.","airlock.currency amount input label for accessibility":"Enter the deposited amount","airlock.micro_auth.entered wrong amounts":"The amounts were incorrect. Please try again.","airlock.micro_auth.failover.introduction title":"That didn’t work","airlock.micro_auth.failover.intro.alternate verification description":"Let’s confirm your card another way. It should only take a few minutes — we’ll guide you through it.","airlock.micro_auth.failover.intro.description of microauth":"First, we’ll send two authorisations of %{max_auth_amount} or less to your card. Then, you’ll enter them on the next page.","airlock.micro_auth.failover.intro.next text":"Send authorisations","airlock.micro_auth.auth init failure.title":"Sorry, something went wrong","airlock.micro_auth.auth init failure.description":"Please confirm your card by submitting a recent statement for %{credit_card_name} %{last_four} instead. We’ll email you within 24 hours to let you know if you’re able to use this card.","airlock.micro_auth.auth init failure.description no fallback":"Please contact us for help confirming your card or try a different payment method.","airlock.micro_auth.downstream failure failure.title":"Sorry, something went wrong","airlock.micro_auth.downstream failure failure.description":"Please confirm your card by submitting a recent statement for %{credit_card_name} %{last_four} instead. We’ll email you within 24 hours to let you know if you’re able to use this card.","airlock.micro_auth.downstream failure failure.description no fallback":"Please contact us for help confirming your card or try a different payment method.","airlock.micro_auth.rate limit failure.title":"Confirm your card another way","airlock.micro_auth.rate limit failure.title no fallback":"Please contact us","airlock.micro_auth.rate limit failure.description":"For security reasons, you’ll need to confirm your card by submitting a recent statement for %{credit_card_name} %{last_four} instead. We’ll email you within 24 hours to let you know if you’re able to use this card.","airlock.micro_auth.rate limit failure.description no fallback":"For security reasons, your card can no longer be confirmed that way. Please contact us for help confirming your card or try a different payment method.","airlock.micro_auth failure.fail to cba next text":"Next","airlock.micro_auth failure.fail to contact us next text":"Contact us","airlock.password reset intro title":"Let’s change your password","airlock.password reset intro description":"Help protect your Airbnb account by creating a strong, new password that you don’t use anywhere else online. Your password must be at least 8 characters long — and shouldn’t include easy-to-guess words like your name.","airlock.password reset new password":"New password","airlock.password reset confirm password":"Confirm password","airlock.phone verification via text multi friction select label":"Get a text message (SMS)","airlock.phone verification via text multi friction select label.v2":"Get a code by text message (SMS)","airlock.phone verification via text multi friction select label.v3":"Get a code by text message (SMS) at %{strong_start}%{phone_number}%{strong_end}","airlock.phone verification intro title prompt selection":"Where should we send your code?","airlock.phone verification intro send code via text button":"Send code","airlock.phone verification code input description of where code was sent":"We sent your code to %{phone_number}. It might take a minute or two for the text to arrive.","airlock.phone verification code input description of where code was sent.v2":"We texted your code to %{phone_number}. It may take a minute to arrive.","airlock.phone verification via call multi friction select label":"Get a phone call","airlock.phone verification via call multi friction select label.v2":"Get a code by phone call","airlock.phone verification via call multi friction select label.v3":"Get a code by phone call at %{strong_start}%{phone_number}%{strong_end}","airlock.phone verification call intro title prompt selection":"Where should we call you?","airlock.phone verification intro send code via call button":"Call me","airlock.phone verification call code input description":"We’ll call you with a security code at the phone number on your account, %{phone_number}.","airlock.phone verification call code input description.v2":"We’ll call you with your code at %{phone_number}.","airlock.phone verification intro description above selector":"You’ll only be able to use a phone number if it was added to your account more than 14 days ago.","airlock.phone verification code input header text":"Enter your security code","airlock.phone verification phone number select":"Select a phone number","airlock.verification thank you user header":"You’re all set!","airlock.verification continue with previous action prompt":"Thanks for helping us keep your account secure.","airlock.verification continue.manually click to redirect":"If you’re not redirected in a few seconds, %{link_start}click here.%{link_end}","airlock.contact us form title":"Need our help?","airlock.contact us form description":"Only use this form if you’re unable to complete this security check using another option—it can take several days to get back into your account if you need our help.","airlock.contact us form box label":"What were you trying to do?","airlock.contact us form only title":"We need to confirm it’s really you","airlock.contact us form only description":"We want to make sure that you and only you have access to your account. That’s why we may lock your account when you take certain actions or log in from a new place. Provide details below, and someone from our team will help you get back into your account.","airlock.contact_us form minimum number of characters":"%{min_length} character minimum","airlock.contact_us form characters remaining":"%{character_count}/%{min_length} characters","airlock.contact_us_form wrong character count":"Your response needs to be between %{min_length} and %{max_length} characters.","airlock.contact_us_form waiting for contact header":"We’ll be in touch soon","airlock.contact_us_form waiting for contact description":"Someone from our team will follow up with you by email. You’ll be able use your Airbnb account as usual once we’ve reviewed your account.","airlock.contact_us_form_aov.main_title":"We don’t recognise this device","airlock.contact_us_form_aov.main_description":"To continue, try logging in from a device you’ve used in the past. 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