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  1. <!DOCTYPE html>
  2. <html lang="en">
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  4. <meta charset="utf-8">
  5. <title>Privacy Policy</title>
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  102. <span class="data-category">&nbsp;&nbsp;&nbsp;</span> data category<br/>
  103. <span class="data-type">&nbsp;&nbsp;&nbsp;</span> data type<br/>
  104. <span class="process">&nbsp;&nbsp;&nbsp;</span> process<br/>
  105. <span class="automated">&nbsp;&nbsp;&nbsp;</span> automated<br/>
  106. <span class="legal-basis">&nbsp;&nbsp;&nbsp;</span> legal basis<br/>
  107. <span class="data-source">&nbsp;&nbsp;&nbsp;</span> data source<br/>
  108. <span class="data-retention">&nbsp;&nbsp;&nbsp;</span> data retention<br/>
  109. <span class="processor">&nbsp;&nbsp;&nbsp;</span> processor<br/>
  110. <span class="third-party">&nbsp;&nbsp;&nbsp;</span> third-party<br/>
  111. <span class="data-sharing">&nbsp;&nbsp;&nbsp;</span> data-sharing<br/>
  112. <span class="consent">&nbsp;&nbsp;&nbsp;</span> consent<br/>
  113. <span class="rights">&nbsp;&nbsp;&nbsp;</span> rights<br/>
  114. <span class="location">&nbsp;&nbsp;&nbsp;</span> location<br/>
  115. </div>
  116. </div>
  117. </div>
  118. <div class="container">
  119. <h1>Privacy Policy</h1>
  120. <div class="notice">
  121. <p>This privacy policy is part of a research project (see <a href="https://openscience.adaptcentre.ie/">openscience.adaptcentre.ie</a>) and is made available under the <a href="https://choosealicense.com/licenses/cc-by-4.0/">CC-by-4.0</a> license.</p>
  122. <p>This privacy policy was derived from the policy provided by <a href="https://www.airbnb.ie/terms/privacy_policy">Airbnb Ireland</a> (archived copy available <a href="https://opengogs.adaptcentre.ie/harsh/privacy-policy-dashboard">here</a>)</p>
  123. </div>
  124. <hr/>
  125. <p>This Privacy Policy describes how we collect, use, process, and disclose your information, including personal information.</p>
  126. <h2 class="section" id="information-collection">Information We Collect</h2>
  127. <p>There are <span id="data-categories-nos" class="dynamic data-category">three</span> general categories of information we collect.</p>
  128. <h3 class="subsection">1.1 Information <span class="data-source hint--top hint--always" aria-label="data collected from user">You Give</span> to Us.</h3>
  129. <h4 class="subsubsection">1.1.1 Information that is <span class="legal-basis hint--bottom hint--always" aria-label="legitimate interest">necessary</span> for provision of services</h4>
  130. <p>We ask for and collect the following personal information about you when you use our service. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations.
  131. Without it, we may not be able to provide you with all the requested services.</p>
  132. <ul>
  133. <li><strong><span class="dynamic data-category hint--top hint--always" aria-label="data category">Account Information</span></strong> When you <span class="process">sign up for an account</span>, we require certain information such as your <span class="dynamic" id="data-category-account-info-types"><span class="data-type hint--top hint--always" aria-label="data type">first name</span>,
  134. <span class="data-type">last name</span>, <span class="data-type">email address</span>, and <span class="data-type">date of birth</span></span>.</li>
  135. <li><strong><span class="dynamic data-category">Profile and Listing Information</span></strong> To use certain features, we may ask you to provide additional information, which may include your <span class="dynamic"><span class="data-type">id address</span>, <span class="data-type">phone number</span>,</span> and a
  136. <span class="data-type">profile picture.</span></li>
  137. <li><strong><span class="dynamic data-category">Identity Verification Information</span></strong> To help create and maintain a trusted environment, we may collect <span class="dynamic">identity verification</span> information (such as <span class="dynamic data-type">images of your government issued ID</span>, <span class="data-type">passport</span>, <span class="data-type">national ID card</span>, or <span class="dynamic"><span class="data-type">driving license</span></span>, as permitted by applicable laws) or other <span class="data-category">authentication information</span>.</li>
  138. <li><strong><span class="dynamic data-category">Payment Information</span></strong> To use certain features of the such as <span class="dynamic process hint--top hint--always" aria-label="process">booking</span>, we may require you to provide certain <span class="dynamic data-type ">financial information</span> (like your <span class="dynamic data-type">bank account</span> or <span class="dynamic data-type">credit card information</span>) in order to facilitate the <span class="process">processing of payments</span></li>
  139. </ul>
  140. <h4>1.1.2 Information you <span class="legal-basis hint--top hint--always" aria-label="consent">choose</span> to give us</h4>
  141. <p>You may choose to provide us with additional personal information in order to obtain a better user eprocesserience. This additional information will be processed based on your consent.</p>
  142. <ul>
  143. <li><strong>Additional <span class="data-category">Profile Information</span></strong> You may choose to provide additional information as part of your profile (such as <span class="data-type">gender</span>, and <span class="data-type">city</span>.</li>
  144. <li><strong><span class="data-category">Other Information</span></strong> You may otherwise choose to provide us information when you <span class="process">fill in a form</span>, <span class="process">conduct a search</span>, <span class="process">update or add information to your Airbnb Account</span>, <span class="process">respond to surveys</span>, <span class="process">post to community forums</span>, <span class="process">participate in promotions</span></span>, or <span class="process">use other features</span></li>
  145. </ul>
  146. <h4>1.1.3 Information that is <span class="legal-basis hint--top hint--always" aria-label="legitimate interest">necessary</span> for the use of the <span class="process">Payment Services</span></h4>
  147. <p>The <span class="processor hint--top hint--always" aria-label="processor">Payments Data Controller</span> needs to collect the following information, as it is necessary for the adequate performance of the <span class="legal-basis">contract</span> with you and to comply with <span class="legal-basis">applicable law (such as anti-money laundering regulations)</span>. Without it, you will not be able to use Payment Services:</p>
  148. <ul>
  149. <li><strong><span class="data-category">Payment Information</span></strong> When you use the <span class="procesS">Payment Services</span>, the <span class="processor">Payments Data Controller</span> requires certain financial information (like your <span class="data-type">bank account</span> or <span class="data-type">credit card information</span>) in order to <span class="process">process payments</span> and <span class="process">comply with applicable law</span>. </li>
  150. <li><strong><span class="data-category">Identity Verification and Other Information</span></strong> If you are a <span class="data-subject">Host</span>, the <span class="processor">Payments Data Controller</span> may require <span class="data-category">identity verification information</span> (such as images of your government issued <span class="data-type">ID</span>, <span class="data-type">passport</span>, <span class="data-type">national ID card</span>, <span class="data-type">or driving license)</span> or <span class="data-type">other authentication information</span>, <span class="data-type">your date of birth</span>, <span class="data-category">your address</span> such as <span class="data-type">email address</span>, <span class="data-type">phone number</span> and <span class="data-type">other information</span> in order to <span class="process">verify your identity</span>, provide the <span class="process">Payment Services</span> to you, and to <span class="process">comply with applicable law</span>.</li>
  151. </ul>
  152. <h3>1.2 Information We <span class="automated hint--always hint--top" aria-label="automated process">Automatically Collect</span> from Your Use of Services</h3>
  153. <p>When you use the Services, we <span class="automated">automatically</span> collect information, including personal information, about <span class="data-category">services you use and how you use them</span>. This information is necessary for the <span class="legal-basis">adequate performance of the contract</span> between you and us, to enable us to <span class="legal-basis">comply with legal obligations</span> and given our legitimate interest in being able to <span class="process">provide and improve the functionalities</span> of Services. </p>
  154. <ul>
  155. <li><strong><span class="data-category">Geo-location Information</span></strong> When you use certain features, we may collect information about your <span class="data-type">precise or approximate location</span> as determined through data such as your <span class="data-type">IP address</span> or <span class="data-type">mobile device’s GPS</span> to offer you an improved user eprocesserience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu.</li>
  156. <li><strong><span class="data-category">Usage Information</span></strong> We collect information about your <span class="data-category">interactions</span> such as the <span class="data-type">pages or content you view</span>, <span class="data-type">your searches for Listings</span>, <span class="data-type">bookings you have made</span>.</li>
  157. <li><strong><span class="data-category">Log Data and Device Information</span></strong> We <span class="automated">automatically</span> collect <span class="data-category">log data and device information</span> when you <span class="process">access</span> and <span class="process">use</span> the services, even if you have not created account or logged in. That information includes details about how <span class="data-category">you’ve used services</span> (including if you <span class="data-type">clicked on links to third party applications</span>), <span class="data-type">IP address</span>, <span class="data-type">access dates and times</span>, <span class="data-type">hardware and software information</span>, <span class="data-type">device information</span>, <span class="data-type">device event information</span>, <span class="data-type">unique identifiers</span>, <span class="data-type">crash data</span>, <span class="data-type">cookie data</span>, and the <span class="data-type">pages you’ve viewed or engaged with</span>. </li>
  158. <li><strong><span class="data-category">Cookies and Similar Technologies</span></strong> We use <span class="data-type">cookies</span> and other similar technologies, such as <span class="data-type">web beacons</span>, <span class="data-type">pixels</span>, and <span class="data-type">mobile identifiers</span>. We may also allow our <span class="third-party hint--top hint--always" aria-label="undefined third-party">business partners</span> to use these <span class="process">tracking</span> technologies, or engage <span class="processor">others</span> to track your behavior on our behalf.</li>
  159. <li><strong><span class="data-category">Payment Transaction Information</span></strong> We collect information related to your <span class="data-category">payment transactions</span> including the <span class="data-type">payment instrument</span> used, <span class="data-type">date and time</span>, <span class="data-type">payment amount</span>, <span class="data-type">payment instrument eprocessiration date</span> and <span class="data-type">billing postcode</span>, <span class="data-type">PayPal email address</span>, <span class="data-type">IBAN information</span>, <span class="data-type">your address</span>. This information is necessary for the <span class="legal-basis">adequate performance of the contract</span> to allow the provision of the <span class="process">Payment Services</span>.</li>
  160. </ul>
  161. <h3>1.3 Information We <span class="data-source">Collect from <span class="third-party">Third Parties</span></span></h3>
  162. <p>We may collect information, including personal information, that <span class="data-source">others provide about you</span> when they use the Platform and the Payment Services, or obtain information from <span class="third-party">other sources</span> and combine that with information we collect through the Platform and the Payment Services. We do not control, supervise or respond for how the <span class="third-party">third parties</span> providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.</p>
  163. <ul>
  164. <li><strong>Third Party Services.</strong> If you link, connect, or login to your Account with a third party service (e.g. <span class="third-party">Google</span>, <span class="third-party">Facebook</span>, <span class="third-party">WeChat</span>), the third party service may send us information such as your <span class="data-type">registration</span> and <span class="data-type">profile information</span> from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service. </li>
  165. <li><strong>Your References.</strong> If someone has written a reference for you, it will be published on your public profile page with <span class="consent">your consent</span>. </li>
  166. <li><strong>Other Sources.</strong> To the extent permitted by <span class="legal-basis">applicable law</span>, we may receive additional information about you, such as <span class="data-category">demographic data</span> or <span class="data-category">fraud detection information</span>, from <span class="third-party">third party service providers and/or partners</span>, and combine it with information we have about you. For eautomatedmple, we may receive <span class="data-category">background check results</span> (with your consent where required) or <span class="data-category">fraud warnings</span> from <span class="third-party">service providers</span> like <span class="third-party">identity verification services</span> for our <span class="process">fraud prevention and risk assessment</span> efforts. We may receive information about you and your activities on and off the Platform through <span class="third-party">partnerships</span>, or about your eprocesseriences and interactions from our <span class="third-party">partner ad networks</span>. </li>
  167. </ul>
  168. <h4><a name="sec1"></a>2. HOW WE USE INFORMATION <span class="data-source">WE COLLECT</span> </h4>
  169. <p>We use, store, and process information, including personal information, about you to <span class="process">provide, understand, improve, and develop</span> the Platform, <span class="process">create and maintain a trusted and safer environment</span> and comply with our legal obligations. </p>
  170. <h5>2.1 <span class="process">Provide, Improve, and Develop</span> the Platform. </h5>
  171. <ul>
  172. <li>Enable you to <span class="process">access and use</span> the Airbnb Platform. </li>
  173. <li>Enable you to <span class="process">communicate with other Members</span>.</li>
  174. <li><span class="process">Operate, protect, improve, and optimize</span> the Platform and eprocesserience, such as by <span class="process">performing analytics and conducting research</span>.</li>
  175. <li><span class="process">Provide customer service</span>.</li>
  176. <li><span class="process">Send you service or support messages, updates, security alerts, and account notifications</span>.</li>
  177. <li>If <span class="data-source">you provide us</span> with your <span class="data-category">contacts’ information</span>, we may process this information: (i) to <span class="process">facilitate your referral invitations</span>, (ii) <span class="process">send your requests for references</span>, (iii) for <span class="process">fraud detection and prevention</span>, and (iv) for <span class="legal-basis">any purpose you authorize at the time of collection</span>.</li>
  178. <li>To <span class="process">operate, protect, improve, and optimize</span> the Platform and eprocesserience, and <span class="process">personalize and customize your eprocesserience</span> (such as <span class="process">making Listing suggestions or ranking search results</span>), we conduct <span class="process">profiling</span> based on <span class="data-category">your interactions</span> with the Platform, <span class="data-category">your search and booking history</span>, your <span class="data-category">profile information</span> and <span class="data-category">preferences</span>, and <span class="data-category">other content you submit</span> to the Platform.</li>
  179. </ul>
  180. <p>We process this information given our <span class="legal-basis">legitimate interest</span> in improving the Platform and our Members’ eprocesserience with it, and where it is necessary for the adequate performance of the <span class="legal-basis">contract</span> with you. </p>
  181. <h5>2.2 <span class="process">Create and Maintain a Trusted and Safer Environment</span>. </h5>
  182. <ul>
  183. <li><span class="process">Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity</span>.</li>
  184. <li><span class="process">Conduct security investigations and risk assessments</span>.</li>
  185. <li><span class="process">Verify or authenticate information or identifications</span> <span class="data-source">provided by you</span> (such as to <span class="process">verify your <span class="data-type">Accommodation address</span></span> or <span class="process">compare your <span class="data-type">identification photo</span> to <span class="data-type">another photo <span class="data-source">you provide</span></span></span>). </li>
  186. <li><span class="process">Conduct checks against databases and other information sources</span>, including <span class="process">background or police checks</span>, to the extent permitted by <span class="legal-basis">applicable laws</span> and with <span class="consent">your consent</span> where required.</li>
  187. <li><span class="process">Comply with our legal obligations</span>.</li>
  188. <li><span class="process">Resolve any disputes with any of our Members and enforce our agreements with <span class="third-party">third parties</span></span>.</li>
  189. <li>Enforce our Terms of Service and other policies.</li>
  190. <li>In connection with the activities above, we may conduct <span class="process">profiling</span> based on <span class="data-category">your interactions with the Platform</span>, your <span class="data-category">profile information</span> and other content you submit to the Platform, and <span class="data-source">information obtained from <span class="third-party">third parties</span></span>. In limited cases, <span class="automated">automated processes</span> may restrict or suspend access to the Platform if such processes detect a Member or activity that we think poses a safety or other risk to the Platform, other Members, or <span class="third-party">third parties</span>.</li>
  191. </ul>
  192. <p>We process this information given our <span class="legal-basis">legitimate interest</span> in protecting the Platform, to measure the adequate performance of our <span class="legal-basis">contract</span> with you, and to <span class="legal-basis">comply with applicable laws</span>.</p>
  193. <h5>2.3 <span class="process">Provide, Personalize, Measure, and Improve our Advertising and Marketing</span>. </h5>
  194. <ul>
  195. <li><span class="process">Send you promotional messages, marketing, advertising, and other information</span> that may be of interest to you based on <span class="data-category">your preferences</span> (including information about partner campaigns and services) and social media advertising through social media platforms such as <span class="third-party">Facebook or Google</span>).</li>
  196. <li><span class="process">Personalize, measure, and improve our advertising</span>. </li>
  197. <li><span class="process">Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events</span> sponsored or managed by Us or <span class="third-party"> third party partners</span>.</li>
  198. <li><span class="process">Conduct profiling on your characteristics and preferences </span>(based on the <span class="data-source">information you provide to us</span>, <span class="data-category">your interactions</span> with the Platform, <span class="data-source">information obtained from <span class="third-party">third parties</span></span>, and your <span class="data-category">search and booking history</span>) to <span class="process">send you promotional messages, marketing, advertising and other information</span> that we think may be of interest to you.</li>
  199. </ul>
  200. <p>We will process your personal information for the purposes listed in this section given our <span class="legal-basis">legitimate interest</span> in undertaking <span class="process">marketing activities</span> to offer you products or services that may be of your interest. You can <span class="rights">opt-out</span> of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your Account.</p>
  201. <h5>2.4 How the <span class="processor">Payments Data Controller</span> uses the Information Collected.</h5>
  202. <ul>
  203. <li><span class="process">Enable you to access and use the Payment Services</span>.</li>
  204. <li><span class="process">Detect and prevent fraud, abuse, security incidents, and other harmful activity</span>.</li>
  205. <li><span class="process">Conduct security investigations and risk assessments</span>.</li>
  206. <li><span class="process">Conduct checks against databases and other information sources</span>.</li>
  207. <li><span class="process">Comply with legal obligations</span> (such as anti-money laundering regulations).</li>
  208. <li><span class="process">Enforce the Payment Terms and other payment policies</span>.</li>
  209. <li>With <span class="consent">your consent</span>, <span class="process">send you promotional messages, marketing, advertising, and other information</span> that may be of interest to you based on your preferences.</li>
  210. </ul>
  211. <p>The <span class="processor">Payments Data Controller</span> processes this information given its <span class="legal-basis">legitimate interest</span> in improving the Payment Services and its users’ eprocesserience with it, and where it is necessary for the adequate performance of the <span class="legal-basis">contract with you</span> and to <span class="legal-basis">comply with applicable laws</span>. </p>
  212. <h4><a name="sec2"></a>3. SHARING & DISCLOSURE</h4>
  213. <h5>3.1 With Your Consent. </h5>
  214. <p>Where you have <span class="consent">provided consent</span>, we <span class="data-sharing">share your information</span>, including personal information, as described at the time of consent, such as when you authorize a <span class="third-party">third party application or website</span> to access your Account or when you participate in promotional activities conducted by <span class="third-party">partners or third parties</span>. </p>
  215. <h5>3.2 Sharing between Members. </h5>
  216. <p>To help <span class="process">facilitate bookings or other interactions between Members</span>, we may need to <span class="data-sharing">share certain information</span>, including personal information, with <span class="third-party">other Members</span>, as it is necessary for the <span class="legal-basis">adequate performance of the contract</span> between you and us, as follows: </p>
  217. <ul>
  218. <li>When you as a Guest <span class="process">submit a booking request</span>, certain information about you is <span class="data-sharing">shared with the Host</span> (and Co-Host, if applicable), including your <span class="data-type">full name, the full name of any additional Guests, your cancellation history,</span> and other information you agree to share. When your booking is confirmed, we will <span class="data-sharing">disclose additional information</span> to <span class="process">assist with coordinating the trip</span>, like your <span class="data-type">phone number</span>. </li>
  219. <li>When you as a Host (or Co-Host, if applicable) have a confirmed booking, certain information is <span class="data-sharing">shared with the Guest</span> to <span class="process">coordinate the booking</span>, such as your <span class="data-type">full name, phone number, and Accommodation or Eprocesserience address</span>. </li>
  220. <li>When you as a Host invite another Member to become a Co-Host, you authorize the <span class="third-party">Co-Host</span> to <span class="data-sharing">access your information</span> and Member Content, including but not limited to certain information like your <span class="data-type">full name, phone number, Accommodation address, and email address</span>.</li>
  221. <li>When you as a Guest invite additional Guests to a booking, your <span class="data-type">full name, travel dates, Host name, Listing details, the Accommodation address</span>, and other related information will be <span class="data-sharing">shared with each additional Guest</span>.</li>
  222. <li>When you as a Guest initiate a Group Payment Booking Request certain information about each participant such as <span class="data-type">first name, last initial, profile picture as well as the booking details</span> is <span class="data-sharing">shared among all participants of the Group Payment Booking Request</span>.</li>
  223. </ul>
  224. <p>We don’t share your billing and payout information with other Members. </p>
  225. <h5>3.3 Profiles, Listings, and other Public Information. </h5>
  226. <p>The Platform lets you publish information, including personal information, that is <span class="data-sharing">visible to the general public</span>. For eautomatedmple: </p>
  227. <ul>
  228. <li>Parts of your public profile page, such as your <span class="data-type">first name, your description, and city</span>, are publicly visible to others.</li>
  229. <li>Listing pages are publicly visible and include information such as the <span class="data-type">Accommodation or Eprocesserience’s approximate location</span> (neighborhood and city) or <span class="data-type">precise location</span> (where you have provided your consent), <span class="data-type">Listing description, calendar availability, your public profile photo, aggregated demand information</span> (like page views over a period of time), and any additional information you choose to share. </li>
  230. <li>After completing a booking, Guests and Hosts may write Reviews and rate each other. Reviews and Ratings are a part of your public profile page and may also be surfaced elsewhere on the Airbnb Platform (such as the Listing page). </li>
  231. <li>If you submit content in a community or discussion forum, blog or social media post, or use a similar feature on the Airbnb Platform, that content is publicly visible. </li>
  232. </ul>
  233. <p>Based on our <span class="legal-basis">legitimate interest</span> to promote the Airbnb Platform we may display parts of the Platform (e.g., your Listing page) on sites operated by <span class="third-party">business partners</span>, using technologies such as widgets or APIs. If your Listings are displayed on a partner’s site, <span class="data-sharing">information from your public profile page may also be displayed</span>. </p>
  234. <p><span class="data-sharing">Information you share publicly</span> on the Platform may be indexed through <span class="third-party">third party search engines</span>. In some cases, you may <span class="rights">opt-out</span> of this feature in your Account settings. If you change your settings or your public-facing content, these search engines may not update their databases. We do not control the practices of third party search engines, and they may use caches containing your outdated information. </p>
  235. <h5>3.4 Additional Services by Hosts. </h5>
  236. <p>Hosts may need to use <span class="third-party">third party services</span> available through the Airbnb Platform to assist with managing their Accommodation or providing additional services requested by you, such as cleaning services or lock providers. Hosts may use features on the Airbnb Platform to <span class="data-sharing">share information about the Guest</span> (like <span class="data-type">check-in and check-out dates, Guest name, Guest phone number</span>) with such <span class="third-party">third party service providers</span> for the purposes of <span class="process">coordinating the stay, managing the Accommodation,</span> or providing other services.</p>
  237. <h5>3.5 Compliance with Law, Responding to Legal Requests, Preventing Harm and Protection of our Rights. </h5>
  238. <p>We may <span class="data-sharing">disclose your information</span>, including personal information, to courts, law enforcement or governmental authorities, or <span class="third-party">authorized third parties</span>, if and to the extent we are required or permitted to do so <span class="legal-basis">by law</span> or if such disclosure is reasonably necessary: (i) <span class="process">comply with our legal obligations</span>, (ii) <span class="process">to comply with legal process and to respond to claims asserted</span>, (iii) to <span class="process">respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may eprocessose us, you, or any other of our users to legal liability</span>, (iv) <span class="process">to enforce and administer our Terms of Service, the Payment Terms or agreements with Members</span>, or (v) <span class="process">to protect the rights, property or personal safety of employees, Members, or members of the public</span>. </p>
  239. <p>Where appropriate, we may notify Members about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon our property, its Members and the Platform. In instances where we comply with legal requests without notice for these reasons, we will attempt to notify that Member about the request after the fact where appropriate and where we determine in good faith that we are no longer prevented from doing so.</p>
  240. <h5>3.6 <span class="processor">Service Providers</span>. </h5>
  241. <p>We use a variety of <span class="third-party">third party service providers</span> to help us provide services related to the Platform and the Payment Services. Service providers may be <span class="location">located inside or outside of the European Economic Area</span> (“<strong>EEA</strong>”). In particular, our service providers are based in <span class="location">Europe, India, Asia Pacific and North and South America</span>.</p>
  242. <p>For eautomatedmple, service providers may help us: (i) <span class="process">verify your identity or authenticate your identification documents</span>, (ii) <span class="process">check information against public databases</span>, (iii) <span class="process">conduct background or police checks, fraud prevention, and risk assessment</span>, (iv) <span class="process">perform product development, maintenance and debugging</span>, (v) allow <span class="process">the provision of the our Services through <span class="third-party">third party platforms</span> and software tools</span> (e.g. through the integration with our APIs), or (vi) <span class="process">provide customer service, advertising, or payments services</span>. These providers have limited access to your information to perform these tasks on our behalf, and are contractually bound to protect and to use it only for the purposes for which it was disclosed and consistent with this Privacy Policy. </p>
  243. <p>We will need to <span class="data-sharing">share your information</span>, including personal information, in order to <span class="process">ensure the adequate performance of our <span class="legal-basis">contract</span> with you</span>. </p>
  244. <h5>3.7 <span class="third-party">Corporate Affiliates</span>. </h5>
  245. <p>To enable or support us in providing the Platform and the Payment Services, we may <span class="data-sharing">share your information</span>, including personal information, within our <span class="third-party">corporate family of companies</span> (both financial and non-financial entities) that are related by common ownership or control. </p>
  246. <p>Additionally, we <span class="data-sharing">share your information</span>, including personal information, with our <span class="third-party">corporate affiliates</span> in order <span class="process">to support and integrate, promote, and to improve the Platform</span> and our affiliates’ services. </p>
  247. <h5>3.8 Social Media Platforms.</h5>
  248. <p>Where permissible according to applicable law we may use certain limited personal information about you, such as your <span class="data-type">email address</span>, <span class="data-type">to hash it</span> and <span class="data-sharing">to share it</span> with social media platforms, such as <span class="third-party">Facebook or Google</span>, <span class="process">to generate leads, drive traffic to our websites or otherwise promote our products and services</span> or the Platform. These processing activities are based on our <span class="legal-basis">legitimate interest</span> in undertaking marketing activities <span class="process">to offer you products or services</span> that may be if your interest.</p>
  249. <p>The <span class="third-party">social media platforms</span> with which we may share your personal data are not controlled or supervised by us. Therefore, any questions regarding how your social media platform service provider processes your personal data should be directed to such provider.</p>
  250. <p>Please note that you may, at any time ask to <span class="rights">cease processing your data for these direct marketing purposes</span> by sending an e-mail to us.</p>
  251. <h5>3.14 Aggregated Data. </h5>
  252. <p>We may also <span class="data-sharing">share <span class="data-category">aggregated information</span></span> (information about our users that we combine together so that it no longer identifies or references an individual user) and other <span class="data-category">anonymized information</span> for <span class="process">regulatory compliance</span>, <span class="process">industry and market analysis, demographic profiling, marketing and advertising</span>, and other business purposes.</p>
  253. <h4 id="other-important-information">4. OTHER IMPORTANT INFORMATION</h4>
  254. <h5 id="analyzing-your-communications.">4.1 Analyzing your Communications.</h5>
  255. <p>We may <span class="process">review, scan, or analyze</span> your <span class="data-category">communications</span> on the Platform for <span class="process">fraud prevention, risk assessment, regulatory compliance, investigation, product development, research,</span> and <span class="process">customer support purposes</span>. For eautomatedmple, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and eprocessand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.</p>
  256. <h5 id="linking-third-party-accounts.">4.2 Linking <span class="third-party">Third Party</span> Accounts.</h5>
  257. <p>You may link your Account with your account at a <span class="third-party">third party social networking service</span>. Your <span class="data-type">contacts</span> on these <span class="third-party">third party services</span> are referred to as <span class="data-type">“Friends.”</span> When you create this link:</p>
  258. <ul><li>some of the information you provide to us from the linking of your accounts may be published on your Account profile;</li><li>your <span class="data-category">activities</span> on the Platform may be <span class="data-sharing">displayed</span> to your <span class="third-party">Friends</span> on the Platform and/or that <span class="third-party">third party</span> site;</li><li>a link to your public profile on that <span class="third-party">third party social networking service</span> may be included in your public profile;</li><li>other users may be able to see any common <span class="data-type">Friends that you may have with them, or that you are a Friend of their Friend if applicable;</li><li>other Airbnb may be able to see any <span class="data-type">schools</span>, <span class="data-type">hometowns</span> or other groups you have in common with them as listed on your <span class="third-party">linked social networking service</span>;</li><li>the <span class="data-category">information you provide to us from the linking of your accounts</span> may be <span class="data-storage">stored</span>, <span class="data-processing">processed</span> and <span class="data-sharing">transmitted</span> for <span class="process">fraud prevention</span> and <span class="process">risk assessment</span> purposes; and</li><li>the <span class="data-sharing">publication</span> and <span class="data-sharing">display of information</span> that you provide through this linkage is subject to your settings and authorizations on the Platform and the <span class="third-party">third party</span> site.</li>
  259. </ul>
  260. <h5 id="google-mapsearth.">4.3 Google Maps/Earth.</h5>
  261. <p>Parts of the the Platform use <span class="third-party">Google Maps/Earth services</span>, including the <span class="third-party">Google Maps API(s)</span>. Use of <span class="third-party">Google Maps/Earth</span> is subject to <a href="http://www.google.com/intl/en_us/help/terms_maps.html"><span class="third-party">Google Maps/Earth</span> Additional Terms of Use</a> and the <a href="http://www.google.com/privacy.html">Google Privacy Policy</a>.</p>
  262. <h4 id="third-party-partners-integrations">5. THIRD PARTY PARTNERS &amp; INTEGRATIONS</h4>
  263. <p>The Platform may contain links to <span class="third-party">third party websites or services</span>, such as <span class="third-party">third party integrations</span>, <span class="third-party">co-branded services</span>, or <span class="third-party">third party-branded services</span> (“<strong>Third Party Partners</strong>”). We don't own or control these Third Party Partners and when you interact with them, you <span class="data-sharing">may be providing information directly</span> to the <span class="third-party">Third Party Partner</span>, to us, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.</p>
  264. <h4><a name="sec5"></a>6. YOUR RIGHTS </h4>
  265. <p>You may exercise any of the rights described in this section before your applicable Airbnb Data Controller and Payments Data Controller by sending an email to < email >. Please note that we may ask you to verify your identity before taking further action on your request. </p>
  266. <h5>6.1 Managing Your Information. </h5>
  267. <p>You <span class="rights">may access and update</span> some of your information through your Account settings. If you have chosen to connect your Account to a <span class="third-party">third-party application</span>, like <span class="third-party">Facebook or Google</span>, you can change your settings and remove <span class="consent">permission for the app</span> by changing your Account settings. You are responsible for keeping your personal information up-to-date.</p>
  268. <h5>6.2 Rectification of Inaccurate or Incomplete Information.</h5>
  269. <p>You have the right to ask us to <span class="rights">correct inaccurate or incomplete personal information</span> concerning you (and which you cannot update yourself within your Account).</p>
  270. <h5>6.3 Data Access and Portability.</h5>
  271. <p>In some jurisdictions, applicable law may entitle you to <span class="rights">request copies of your personal information</span> held by us. You may also be entitled to <span class="rights">request copies of personal information</span> that you have provided to us in a <span class="rights">structured, commonly used, and machine-readable format</span> and/or request us to <span class="rights">transmit this information to another service provider</span> (where technically feasible). </p>
  272. <h5>6.4 Data Retention and Erasure. </h5>
  273. <p>We generally <span class="data-retention">retain your personal information</span> for <span class="data-retention">as long as is necessary</span> for the <span class="legal-basis">performance of the contract</span> between you and us and to <span class="legal-basis">comply with our legal obligations</span>. If you no longer want us to use your information to provide the Platform to you, you can request that we <span class="rights">erase your personal information</span> and close your Account. Please note that if you request the erasure of your personal information: </p>
  274. <ul>
  275. <li>We may <span class="data-retention">retain</span> some of your personal information as necessary for our <span class="legal-basis">legitimate business interests</span>, such as <span class="process">fraud detection and prevention and enhancing safety</span>. For eautomatedmple, if we suspend an Account for fraud or safety reasons, we may retain certain information from that Account to prevent that Member from opening a new Account in the future.</li>
  276. <li>We may <span class="data-retention">retain and use</span> your personal information to the extent necessary <span class"legal-basis">to comply with our legal obligations</span>. For eautomatedmple, we may keep some of your information for tax, legal reporting and auditing obligations. </li>
  277. <li>Information <span class="data-source">you have shared with others</span> (e.g., Reviews, forum postings) may continue to be publicly visible on the Platform, even after your Account is cancelled. However, attribution of such information to you will be removed. Additionally, <span class="data-retention">some copies of your information</span> (e.g., log records) may remain in our database, but are disassociated from personal identifiers. </li>
  278. <li>Because we maintain the Platform to protect from accidental or malicious loss and destruction, <span class="data-retention">residual copies of your personal information may not be removed from our backup systems for a limited period of time</span>.</li>
  279. </ul>
  280. <h5>6.5 Withdrawing Consent and Restriction of Processing.</h5>
  281. <p>Where you have provided your <span class="consent">consent</span> to the processing of your personal information may <span class="rights">withdraw your consent</span> at any time by changing your Account settings or by sending a communication specifying which consent you are withdrawing. Please note that the <span class="rights">withdrawal of your consent</span> does not affect the <span class="legal-basis">lawfulness of any processing activities</span> based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to <span class="rights">limit the ways in which we use your personal information</span>, in particular where (i) <span class="rights">you contest the accuracy of your personal information</span>; (ii) <span class="rights">the processing is unlawful and you oppose the erasure of your personal information;</span> (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or (iv) <span class="rights">you have objected to the processing</span> pursuant to Section 6.6 and pending the verification whether the legitimate grounds override your own.</p>
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